Answered by:
mga diagnostic tool report

Question
-
ok carey here is my report
and thank you for ur
response
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-JQX8J-GYGK3-6X6WD
Windows Product Key Hash: uGUHMlskOcYcAsNQN9VhyjV9b3E=
Windows Product ID: 55277-OEM-2111907-00105
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {EDB5BBC1-E8A6-4446-A72A-2E6313914A66}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1Browser Data-->
Proxy settings: http=192.168.0.1:87
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EDB5BBC1-E8A6-4446-A72A-2E6313914A66}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6X6WD</PKey><PID>55277-OEM-2111907-00105</PID><PIDType>2</PIDType><SID>S-1-5-21-606747145-220523388-839522115</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>310 2900620 </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>SR84511A.15A.0014.P02.0307230940</Version><SMBIOSVersion major="2" minor="3"/><Date>20030723000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>C8DB354F01842042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Tuesday, July 22, 2008 6:29 PM
Answers
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Russ0224 said:
To Stephen Holm
I am referring to the windows genuine advantage program.
As I stated in earlier post, I have already installed it twice.
When searching for windows updates I am asked to install the program again.
MY question was "Is it neccessary to install this program again?"
Periodically, the WGA code is updated or refreshed. If you are prompted to install a new WGA file, then install it.
Like most software, code may require updates for reliability, performance and security, among other technical reasons.
Please note: I am not a Microsoft employee...only a voluntary forum contributor.- Edited by Carey FrischMVP, Editor Saturday, July 26, 2008 6:01 PM Edit responce.
- Marked as answer by Carey FrischMVP, Editor Saturday, July 26, 2008 6:03 PM
- Unmarked as answer by Carl-S Tuesday, August 26, 2008 11:12 PM
- Marked as answer by Carl-S Tuesday, August 26, 2008 11:12 PM
- Unmarked as answer by Carl-S Thursday, August 28, 2008 3:57 AM
- Marked as answer by Carl-S Thursday, August 28, 2008 3:57 AM
Saturday, July 26, 2008 5:37 PMModerator
All replies
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Russ,
Everything appears good based on your MGA Diagnostic results.Right now I am a little confused as you have posted in 4 different areas. We really need customers to stay in the same thread. In a different post you mention installing software more than once? What software are you talking about. Can you provide more informaiton surrounding the problem and what you are actually experiencing. Please though post back in this thread. So far it would appear that you would may need to contact Gateway for support. Please provide us with as much physical detail as you can.
Thank you,
Stephen Holm , MS
WGA Forum ManagerTuesday, July 22, 2008 6:48 PM -
Russ0224 said:
ok carey here is my report
and thank you for ur
response
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-JQX8J-GYGK3-6X6WD
Windows Product Key Hash: uGUHMlskOcYcAsNQN9VhyjV9b3E=
Windows Product ID: 55277-OEM-2111907-00105
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {EDB5BBC1-E8A6-4446-A72A-2E6313914A66}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1Browser Data-->
Proxy settings: http=192.168.0.1:87
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EDB5BBC1-E8A6-4446-A72A-2E6313914A66}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6X6WD</PKey><PID>55277-OEM-2111907-00105</PID><PIDType>2</PIDType><SID>S-1-5-21-606747145-220523388-839522115</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>310 2900620 </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>SR84511A.15A.0014.P02.0307230940</Version><SMBIOSVersion major="2" minor="3"/><Date>20030723000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>C8DB354F01842042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
lkvWednesday, July 23, 2008 11:44 AM -
Lao,
If you have similar problems we request each customer to please run their MGA Diag and post the results in a separate thread.
Thank you
Stephen Holm, MSWednesday, July 23, 2008 5:07 PM -
To Stephen Holm
I am referring to the windows genuine advantage program.
As I stated in earlier post, I have already installed it twice.
When searching for windows updates I am asked to install the program again.
MY question was "Is it neccessary to install this program again?"
Saturday, July 26, 2008 5:28 PM -
Russ0224 said:
To Stephen Holm
I am referring to the windows genuine advantage program.
As I stated in earlier post, I have already installed it twice.
When searching for windows updates I am asked to install the program again.
MY question was "Is it neccessary to install this program again?"
Periodically, the WGA code is updated or refreshed. If you are prompted to install a new WGA file, then install it.
Like most software, code may require updates for reliability, performance and security, among other technical reasons.
Please note: I am not a Microsoft employee...only a voluntary forum contributor.- Edited by Carey FrischMVP, Editor Saturday, July 26, 2008 6:01 PM Edit responce.
- Marked as answer by Carey FrischMVP, Editor Saturday, July 26, 2008 6:03 PM
- Unmarked as answer by Carl-S Tuesday, August 26, 2008 11:12 PM
- Marked as answer by Carl-S Tuesday, August 26, 2008 11:12 PM
- Unmarked as answer by Carl-S Thursday, August 28, 2008 3:57 AM
- Marked as answer by Carl-S Thursday, August 28, 2008 3:57 AM
Saturday, July 26, 2008 5:37 PMModerator