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Can someone answer something about Exchange Online Licensing? RRS feed

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    Hi All, 

    I have an agreement right now w/a reseller for Exchange Online E2. The issue is that I am seeing little to no benefit going through them - they resell the E2 licenses and then charge me for every support call. Is there really any benefit for going through a reseller if they offer a fee based support?

    Thanks,

    Saturday, February 15, 2020 10:29 PM

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    That's up to you to decide, if their support actually knows what they are doing, it might be a benefit. But being a SaaS service, O365 comes with support included in the price, generally speaking.
    Sunday, February 16, 2020 5:01 PM
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    Hi, I'm here to confirm with you if your issue has been resolved. If the problem is successfully solved, you can share your solution and mark them or the helpful reply as answer, this will make answer searching in the forum easier and be beneficial to other community members as well.


    Regards,

    Beverly Gao

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, February 20, 2020 9:43 AM