locked
got 4 copies of win7 from an on-line retailer all 4 have just become non genuine RRS feed

  • Question

  • only going to try and fix this one first - please let me know what's up

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-CVF4F-HBCGF-XT4BG
    Windows Product Key Hash: 2NaICaWxnvlaIcsBpNpw+wwBN8M=
    Windows Product ID: 00371-851-1318512-85606
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {00A44753-13E3-416A-90D2-EC36F7418453}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140706-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{00A44753-13E3-416A-90D2-EC36F7418453}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XT4BG</PKey><PID>00371-851-1318512-85606</PID><PIDType>5</PIDType><SID>S-1-5-21-2520318525-3910459211-3341483635</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7752</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.2</Version><SMBIOSVersion major="2" minor="7"/><Date>20131030000000.000000+000</Date></BIOS><HWID>66473A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-851-131851-00-1033-7601.0000-3542013
    Installation ID: 019026269885511585814733621544627383048815885654597115
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XT4BG
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 12/22/2014 1:03:16 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:22:2014 11:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAIAAgABAAEAAAABAAAAAQABAAEAHKKIFncWkFISwm5gxidyngBcJtyWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      BGRT ALASKA A M I

    Monday, December 22, 2014 7:10 PM

Answers

  • Cached Online Validation Code: 0xc004c4a2

    This code indicates a blocked key.  How reputable was the online retailer?  Unless it is a recognized storefront, I am thinking they are counterfeit installs.  You should contact them to find out about getting a refund.


    Please do not read this sentence. Please ignore the previous sentence.

    Monday, December 22, 2014 7:43 PM

All replies

  • Cached Online Validation Code: 0xc004c4a2

    This code indicates a blocked key.  How reputable was the online retailer?  Unless it is a recognized storefront, I am thinking they are counterfeit installs.  You should contact them to find out about getting a refund.


    Please do not read this sentence. Please ignore the previous sentence.

    Monday, December 22, 2014 7:43 PM
  • it's

     http://www.newzones.us/

    not sure about their reputation 

    this copy of win7 is 1year 3 days old - it's never been installed more than once, does this help?



    • Edited by davidwsg Monday, December 22, 2014 10:00 PM
    Monday, December 22, 2014 9:16 PM
  • The Key has been blocked by Microsoft presumably for abuse. If you want to attempt telephone activation and speak to an operator, they may give you the reason for the block.  It will likely be something along the lines of 'Activated too many times on too many different computers in too many locations'.

    It is NOT legal for anyone other than Microsoft to sell Retail keys without accompanying disks, which is what this seller is doing.  You can try to get a refund from them under threat of legal action to Microsoft.  I also would not accept any offer of 'replacement keys' as they would also doubtlessly become non-genuine after a time.



    Please do not read this sentence. Please ignore the previous sentence.

    Monday, December 22, 2014 10:26 PM
  • see this is what happens when I try to go legit... \

    heck I might as well just rolled some good smoke in 3 100$ bills and smoked it, at least I would have got some enjoyment.

    Tuesday, December 23, 2014 2:56 AM
  • You should try and contact them and demand a full refund.  If they refuse, tell them you are going to the FBI.

    Carey Frisch

    Tuesday, December 23, 2014 8:51 AM
    Moderator