locked
Not able to access my SQL courses RRS feed

  • Question

  • I just purchased an e-learning collection course last month for SQL Server 2008. When I go to My Learning the courses that make up the collection are showing "Retired) when I click on "Resume This Class" or Begin This Course" 

    Prior to that I was getting "This course is no longer available in any offers". If I click on the Collection, it just gives me an option to purchase which I, of course, already did.

    Can anyone give me any help?

    Tuesday, February 23, 2010 4:20 PM

All replies

  • Hi

    Please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

     
    Go to the following site:  https://account.live.com/SummaryPage.aspx
    Sign-in to Windows Live.
    Click on Account Summary (in the left nav)
    Click on Registered Information (Above Password Reset Information)
    This will open up to your profile data. 
    Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digits HexPUID]
    Copy that 16 digit number paste it into this email.
     

    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.


    Shashidhar Ramanand (Microsoft Learning Support Team)

    Friday, February 26, 2010 2:28 PM