A tech company install my one care on my laptop i cant now load on home computer RRS feed

  • Question

  • I bought a laptop comp and thay installed windows live Onecare on it.
    Now I want to install it on my home pc and cant.
    I get to the spot to finish, I put in the product ID and it tells me I dont have to put it in, to go back to onecare screen and click activate.
    #1 there isnt a button that says activate
    #2 I have no idea what ID they used
    #3 when I try to get support its asking me for a 20 digit number and mine is a 25 digit product key number
    Tuesday, August 4, 2009 10:00 PM