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  • Question

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    hello sir/medem

                           my problem  windows xp

                          1  windows virures

                          2  windows key

                          3 anti virures

              my email:  adeel_786786@yahoo.com

                               plese answer       my problem

     

                           

                          

    Monday, December 17, 2007 1:04 PM

Answers

  • Hello Adeelbutt,

     

    Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab,

    Copy to Clipboard, then paste the report into a New Post on this Forum. This will allow us to see what you are experiencing as well as provide you with a resolution.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally

    identify you and can be fully reviewed, by you, before being posted.

     

    Windows Viruses and Antiviruse fall outside the scope of this particular forum. Please visit Security At Home located here:  http://www.microsoft.com/protect/default.mspx Also you may visit PC Safety @ http://www.microsoft.com/protect/support/default.mspx and call

    No charge support

    Call 1-866-PCSafety or 1-866-727-2338

    This phone number is for virus and other security-related support. It is available 24 hours a day for the U.S. and Canada. For phone numbers outside of the U.S. and Canada, select your region.

     

    Thank you,

     

    Stephen Holm, MS
    WGA Forum Manager

    Monday, December 17, 2007 7:34 PM