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WHS keeps turining OFF RRS feed

  • Question

  • I have recently upgraded my WHS hardware due to a PSU & Mobo failure.  After rebuilding with new hardware I have experienced the system shutting OFF during the evenings/mornings.  I wake up and see it is OFF, other times I come home from work and it is OFF.  It still operates fine, backups are done.  It just appears it is just shutting OFF when not in use?

    This hardware is from a Vista Media Center PC and ran 24x7 without this issue.  So I don't think it is hardware related.

    I have upgraded to Power Pack 1 after I put the new hardware in (old hardware failed just before PP1 came out).and I have experienced this symptom pre and post PP!.

    To clarify, only the hard drives remained from previous build, I changed mobo/cpu/ram/psu (also upgraded to GigE network card).

    Any way to see a log or something that may indicate what is causing it to turn OFF?

    Thanks
    Friday, August 1, 2008 1:09 PM

Answers

  •  

    I found the problem.  Turned out to be a bad UPS I had connected.  I noticed the USP click off/on and the WHS went down.  My new hardware setup must have had the unit set to remain off after power loss.  I've replaced the UPS and no issues in three days.

     

     

    Saturday, August 9, 2008 2:02 AM

All replies

  • Hi,

     

    When you say you changed the hardware, did you do a new installation, or a re-installation from the DVD?

    Also, how did you re-register it with Microsoft?

    If you have a look in the logs and post what the last entries are, it might help.

    If you don't have the toolkit installed, then the logs are available as follows:

     

    XP machine:
    %SystemDrive%\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs

     

    Vista machine:
    %SystemDrive%\ProgramData\Microsoft\Windows Home Server\logs

     

    Home Server logs:         
    %SystemDrive%\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs

     

    Colin

    Friday, August 1, 2008 2:41 PM
  • When I changed teh hardware, I just installed hardware as usual and rebooted normally from the WHS hard drives.  WHS recognized all the hardware and installed drivers automatically (very easy, just the way it should :thumbsupSmile.  I was then prompted to re-register within 3 days, which I did when I was reconnected to the internet via the onscreen prompts.  Again, very easy hardware change, considering I basically migrated the drives to a totally new build.  Thought it'd be much more of a headache.  GJ to WHS team on this.

    I will have to check to see if I have this toolkit installed (how do I check, and how do I install if I don't?).

    I will check the logs as you suggested tonight after work.

    Thanks Colin!
    Friday, August 1, 2008 2:54 PM
  • Here is the text from the last log set.  I noticed according to time/date stamp, there is a log each hour.  Today at 10AM was the last log (there were four logs from that time period - though in log it appears first two are 9AM, but in explorer, shows modified @ 10AM).   I will list them below in order:

     

    1st log:

    [8/1/2008 9:00:00 AM]

     

     

    2nd log:

    [8/1/2008 9:00:00 AM]
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.050000.2748.log
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.050000.3212.log
    [8/1/2008 9:18:14 AM  cb0] Sleeping between passes 3600879.5556ms
    [8/1/2008 9:18:14 AM  cb0] MigrationDisabled = 0
    [8/1/2008 9:18:14 AM  cb0] Audit Grace Period is set to: 1440
    [8/1/2008 9:18:14 AM  cb0] ***Starting Primary Pass
    [8/1/2008 9:18:31 AM  cb0] Primary Pass: (duplication) 16860.9717ms
    [8/1/2008 9:18:31 AM  cb0] ***Starting Secondary Pass
    [8/1/2008 9:18:31 AM  cb0] Volume information -
    Volume - Id = b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5 Size = 212 GB Free = 103003 MB
    Volume - Id = 8e774aa5-4d90-41c8-a70e-db28ee9d9541 Size = 186 GB Free = 33872 MB
    Volume - Id = 8d0695f4-be9b-42ed-acea-603f302d5109 Size = 232 GB Free = 25179 MB
    [8/1/2008 9:18:35 AM  cb0] ***ERROR: DEfileFromShadow(D:\DE\shares\Music\The Apex Theory\Topsy-Turvy\desktop.ini,b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5) took too long. 721.5067ms
    [8/1/2008 9:18:41 AM  cb0] Secondary Pass: (balancing) 10638.789ms
    [8/1/2008 9:18:41 AM  cb0] The file D:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}\Copy.{4E4327D1-96E6-4FC9-A561-2E6038CBA340}.new was being suppressed but was not seen during the last pass.  Assuming the file was deleted by the user and reporting healty
    [8/1/2008 9:18:41 AM  cb0] Suppressing QSM error in backup folder
    [8/1/2008 9:18:41 AM  cb0] Full Primary and Secondary Pass 27523.8341ms

     

    3rd log:

    [8/1/2008 10:00:00 AM]
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.060000.2748.log
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.060000.3212.log

     

    4th log:

    [8/1/2008 10:00:00 AM]
    [8/1/2008 10:18:42 AM  cb0] Sleeping between passes 3600603.5781ms
    [8/1/2008 10:18:42 AM  cb0] MigrationDisabled = 0
    [8/1/2008 10:18:42 AM  cb0] Audit Grace Period is set to: 1440
    [8/1/2008 10:18:42 AM  cb0] ***Starting Primary Pass
    [8/1/2008 10:18:58 AM  cb0] Primary Pass: (duplication) 16684.7984ms
    [8/1/2008 10:18:58 AM  cb0] ***Starting Secondary Pass
    [8/1/2008 10:18:58 AM  cb0] Volume information -
    Volume - Id = b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5 Size = 212 GB Free = 103003 MB
    Volume - Id = 8e774aa5-4d90-41c8-a70e-db28ee9d9541 Size = 186 GB Free = 33872 MB
    Volume - Id = 8d0695f4-be9b-42ed-acea-603f302d5109 Size = 232 GB Free = 25179 MB
    [8/1/2008 10:19:04 AM  cb0] ***ERROR: DEfileFromShadow(D:\DE\shares\Photos\Harter\RAW\0607-140938.NEF,b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5) took too long. 865.6943ms
    [8/1/2008 10:19:09 AM  cb0] Secondary Pass: (balancing) 10659.077ms
    [8/1/2008 10:19:09 AM  cb0] Full Primary and Secondary Pass 27363.4006ms

     

    Also, I noticed that there have been minimal logs going back to 09/18/07 (assuming when I installed?)

     

    Since 07/19/08 there are a lot of log files.  Does WHS keep logs for a period and then delete?  I noticed from opening logs at random, that many logs only indicate the deletion of logs.

     

    I think my head is spinning Stick out tongue

     

    Thanks for any help!

    Friday, August 1, 2008 10:15 PM
  •  bw8755 wrote:

    Here is the text from the last log set.  I noticed according to time/date stamp, there is a log each hour.  Today at 10AM was the last log (there were four logs from that time period - though in log it appears first two are 9AM, but in explorer, shows modified @ 10AM).   I will list them below in order:

     

    1st log:

    [8/1/2008 9:00:00 AM]

     

     

    2nd log:

    [8/1/2008 9:00:00 AM]
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.050000.2748.log
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.050000.3212.log
    [8/1/2008 9:18:14 AM  cb0] Sleeping between passes 3600879.5556ms
    [8/1/2008 9:18:14 AM  cb0] MigrationDisabled = 0
    [8/1/2008 9:18:14 AM  cb0] Audit Grace Period is set to: 1440
    [8/1/2008 9:18:14 AM  cb0] ***Starting Primary Pass
    [8/1/2008 9:18:31 AM  cb0] Primary Pass: (duplication) 16860.9717ms
    [8/1/2008 9:18:31 AM  cb0] ***Starting Secondary Pass
    [8/1/2008 9:18:31 AM  cb0] Volume information -
    Volume - Id = b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5 Size = 212 GB Free = 103003 MB
    Volume - Id = 8e774aa5-4d90-41c8-a70e-db28ee9d9541 Size = 186 GB Free = 33872 MB
    Volume - Id = 8d0695f4-be9b-42ed-acea-603f302d5109 Size = 232 GB Free = 25179 MB
    [8/1/2008 9:18:35 AM  cb0] ***ERROR: DEfileFromShadow(D:\DE\shares\Music\The Apex Theory\Topsy-Turvy\desktop.ini,b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5) took too long. 721.5067ms
    [8/1/2008 9:18:41 AM  cb0] Secondary Pass: (balancing) 10638.789ms
    [8/1/2008 9:18:41 AM  cb0] The file D:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}\Copy.{4E4327D1-96E6-4FC9-A561-2E6038CBA340}.new was being suppressed but was not seen during the last pass.  Assuming the file was deleted by the user and reporting healty
    [8/1/2008 9:18:41 AM  cb0] Suppressing QSM error in backup folder
    [8/1/2008 9:18:41 AM  cb0] Full Primary and Secondary Pass 27523.8341ms

     

    3rd log:

    [8/1/2008 10:00:00 AM]
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.060000.2748.log
    TraceCleanup: discarding log C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Home Server\logs\DEUtil.073008.060000.3212.log

     

    4th log:

    [8/1/2008 10:00:00 AM]
    [8/1/2008 10:18:42 AM  cb0] Sleeping between passes 3600603.5781ms
    [8/1/2008 10:18:42 AM  cb0] MigrationDisabled = 0
    [8/1/2008 10:18:42 AM  cb0] Audit Grace Period is set to: 1440
    [8/1/2008 10:18:42 AM  cb0] ***Starting Primary Pass
    [8/1/2008 10:18:58 AM  cb0] Primary Pass: (duplication) 16684.7984ms
    [8/1/2008 10:18:58 AM  cb0] ***Starting Secondary Pass
    [8/1/2008 10:18:58 AM  cb0] Volume information -
    Volume - Id = b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5 Size = 212 GB Free = 103003 MB
    Volume - Id = 8e774aa5-4d90-41c8-a70e-db28ee9d9541 Size = 186 GB Free = 33872 MB
    Volume - Id = 8d0695f4-be9b-42ed-acea-603f302d5109 Size = 232 GB Free = 25179 MB
    [8/1/2008 10:19:04 AM  cb0] ***ERROR: DEfileFromShadow(D:\DE\shares\Photos\Harter\RAW\0607-140938.NEF,b2777f90-f77e-4fd5-b8e5-4a9ef74bbad5) took too long. 865.6943ms
    [8/1/2008 10:19:09 AM  cb0] Secondary Pass: (balancing) 10659.077ms
    [8/1/2008 10:19:09 AM  cb0] Full Primary and Secondary Pass 27363.4006ms

     

    Also, I noticed that there have been minimal logs going back to 09/18/07 (assuming when I installed?)

     

    Since 07/19/08 there are a lot of log files.  Does WHS keep logs for a period and then delete?  I noticed from opening logs at random, that many logs only indicate the deletion of logs.

     

    I think my head is spinning

     

    Thanks for any help!

     

    Can you please check the event logs on the server and see if there is anything out of the ordinary?

    Friday, August 1, 2008 10:58 PM
    Moderator
  •  

    I found the problem.  Turned out to be a bad UPS I had connected.  I noticed the USP click off/on and the WHS went down.  My new hardware setup must have had the unit set to remain off after power loss.  I've replaced the UPS and no issues in three days.

     

     

    Saturday, August 9, 2008 2:02 AM