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Windows 7 won't register after format RRS feed

  • Question

  • I Recently bought windows 7 home. I had installed it and registered it and it was working fine. I had to format my computer a few weeks after due to a virus my computer received soon after starting it up. After the format was complete i installed windows 7 again. It seemed like it was fine and everything was working perfectly. It asked me to activate it, so i went to register online again, but this failed as it said the key was invalid. Im guessing since i had already registered it previous to formatting it. My problem now is iv spent 135 euro at my local computer retailer for windows 7, im assumming everytime you have to format your computer doesn't mean that you have to go and buy another product key again. Iv searched the support pages but coudn't find anything. I tried emailing them but a month on and there is still no reply.

    If anyone could shed some light on what i need to do next to have this matter resolved it would be very appreciated.

    Chris

    Sunday, September 12, 2010 2:41 PM

Answers