locked
Expired Windows XP Home Edition Key (Legit OEM SP2 CD-ROM) RRS feed

  • Question

  • Hello,

    I am experiencing a problem that I'm sure has been covered before, but I need to know the best/quickest possible solution. I desperately needed to reformat my computer, about a month ago, after encountering serious hardware stability issues; now I can't activate Windows XP on it anymore! The wizard says the key has expired and I need to use a different one. I've needed to use my computer since the reformat so I used up the 30-day grace period without activating the OS.

    I don't have any other keys and I can't afford to buy another OEM disk at the moment. I bought this one from a trusted online distributor for about $90 and it's confirmed genuine MS product. What should I do? I use my computer primarily for school and work so I need it up and running again asap.

    **This copy of XP Home came with the COA which reads "OEM Software"

    Here is the WGA Tool information:

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-D89JV-QK7CK-DP37T
    Windows Product Key Hash: osxPlrXZtyNrajrEK0625r+mbMo=
    Windows Product ID: 76477-OEM-2115633-25954
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {58FFF690-4AED-4488-B138-3FF226255C9E}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{58FFF690-4AED-4488-B138-3FF226255C9E}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DP37T</PKey><PID>76477-OEM-2115633-25954</PID><PIDType>3</PIDType><SID>S-1-5-21-839522115-1417001333-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>Rampage Formula</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0410   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080815000000.000000+000</Date></BIOS><HWID>4065308F01842E7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14630:ASUSTeK Computer Inc|15D20:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


    I thank you in advance for any help.
    Monday, January 19, 2009 10:24 PM

Answers

  • Hello Dstamandone,


    Thank you for posting your Microsoft Genuine Advantage Diagnostic Tool information. We are sorry to hear about the situation you are currently experiencing. The diagnostic results help our team in determining the root cause of your issue. You mentioned, "I bought this one from a trusted online distributor for about $90." Please provide me with where you purchased this from such as the company, website url. 

    The XP OEM System Builder  Product Key installed on this computer was not assigned by Microsoft. The Product Key is counterfeit and was most likely generated by a Product Key generator. The Product Key found on your computer has been detected on multiple computers. Product keys are only allowed to be used on one computer unless otherwise specified in the End User Licensing Agreement (EULA).   You will find numerous sites where this Product Key has been posted.  Use your favorite search engine and paste in the Product Key.     

    There are situations which can cause Windows XP to become non-genuine. Let me give one example.  Customers have taken in their systems for service along with all the software received when purchasing their system. The customer picks up the system and viola’ no problems whatsoever until they need to download an update. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a Keygen’d Product Key. Also the software could work for several weeks, months, or even a year or more then suddenly become blocked. 

    This is why you may be seeing the "Software Counterfeiting" messages on your computer. You will need to uninstall XP OEM System Builder before any further complications occur from being non-genuine.

    Under NO circumstances should someone try to download/distribute ISO images for software from a P2P file sharing site or use a second-hand burned copies of software. Research has shown that about half of the software copies available on P2P download sites are infected with root kits, spyware, Trojans, and other potentially harmful malware. One file in particular was very alarming.  This file was an administrator account giving the attacker full control over both your system and data.  I would be very concerned about your system integrity because Windows is non-genuine.

    As a customer there are several options available for you to get to a “Genuine” status. For details on the ways to get “Genuine”, see the web page that outlined your validation failure details. It will provide all of the possible steps which you can take. Here is the link:

    http://www.microsoft.com/genuine

    If this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Request they immediately reimburse you and/or provide a Genuine Copy.

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you, who have become victims, to report piracy at the following link:

    http://www.microsoft.com/piracy/reporting/default.aspx

    Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 

    Again, we are sorry to hear about your situation. Please be sure to backup or otherwise off-load any data from the hard disk because a clean installation/re-imaging will destroy all personal user data on the hard drive.

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum.


    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Monday, January 19, 2009 11:36 PM
    Monday, January 19, 2009 11:36 PM

All replies

  • Hello Dstamandone,


    Thank you for posting your Microsoft Genuine Advantage Diagnostic Tool information. We are sorry to hear about the situation you are currently experiencing. The diagnostic results help our team in determining the root cause of your issue. You mentioned, "I bought this one from a trusted online distributor for about $90." Please provide me with where you purchased this from such as the company, website url. 

    The XP OEM System Builder  Product Key installed on this computer was not assigned by Microsoft. The Product Key is counterfeit and was most likely generated by a Product Key generator. The Product Key found on your computer has been detected on multiple computers. Product keys are only allowed to be used on one computer unless otherwise specified in the End User Licensing Agreement (EULA).   You will find numerous sites where this Product Key has been posted.  Use your favorite search engine and paste in the Product Key.     

    There are situations which can cause Windows XP to become non-genuine. Let me give one example.  Customers have taken in their systems for service along with all the software received when purchasing their system. The customer picks up the system and viola’ no problems whatsoever until they need to download an update. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a Keygen’d Product Key. Also the software could work for several weeks, months, or even a year or more then suddenly become blocked. 

    This is why you may be seeing the "Software Counterfeiting" messages on your computer. You will need to uninstall XP OEM System Builder before any further complications occur from being non-genuine.

    Under NO circumstances should someone try to download/distribute ISO images for software from a P2P file sharing site or use a second-hand burned copies of software. Research has shown that about half of the software copies available on P2P download sites are infected with root kits, spyware, Trojans, and other potentially harmful malware. One file in particular was very alarming.  This file was an administrator account giving the attacker full control over both your system and data.  I would be very concerned about your system integrity because Windows is non-genuine.

    As a customer there are several options available for you to get to a “Genuine” status. For details on the ways to get “Genuine”, see the web page that outlined your validation failure details. It will provide all of the possible steps which you can take. Here is the link:

    http://www.microsoft.com/genuine

    If this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Request they immediately reimburse you and/or provide a Genuine Copy.

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you, who have become victims, to report piracy at the following link:

    http://www.microsoft.com/piracy/reporting/default.aspx

    Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 

    Again, we are sorry to hear about your situation. Please be sure to backup or otherwise off-load any data from the hard disk because a clean installation/re-imaging will destroy all personal user data on the hard drive.

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum.


    Stephen

    Stephen Holm
    • Marked as answer by Stephen Holm Monday, January 19, 2009 11:36 PM
    Monday, January 19, 2009 11:36 PM
  • Well, this is a complete surprise to me if my key is confirmed counterfeit. It was working fine before I had to reformat, activated no problem the first time around. I bought this CD some time ago (maybe a year) from Tiger Direct.com (www.tigerdirect.com) so I could install it on a newly-built system I put together myself. The copy seemed legitimate and the key worked fine before.

    I typed the key (ending in "DP37T") into Google and no matches were found... so I'm confused. I was planning on trying the telephone activation sometime tomorrow but if my key is confirmed non-genuine that's probably not going to do me any good. I wouldn't think that Tiger would sell me a counterfeit key so I don't know what to do now. All I know is my school work isn't going to get done now, but I should have sorted out this mess before the grace period ended.

    I am not at all worried about losing data, other than all the installed drivers and such, because all of my personal files are on a separate drive than Windows XP. Like I said, I've never had activation issues before with this copy... it just seems strange to think it's a non-genuine copy. Thank you for the information, I am going to start looking at my options now.
    Tuesday, January 20, 2009 12:23 AM
  • dstamandone,

    I have never seen the response "the key has expired" when activating an installation of Windows XP.

    I think it is your 30 day activation grace period that has expired.

    Backup your data and do a repair reinstallation using your genuine OEM CD.  You will receive a 3-day grace period for activation.  During that time, run the activation wizard.  If the automated online activation fails, choose the option to do a telephonic activation.

    When searching using the portion of the PK that is shown by the mgadiag utility I find no hits on either Google or MS Live Search for the key, so I don't think the PK has been posted on the internet as a counterfeit or compromised PK.  OTOH Stephen Holm of Microsoft has access to the Microsoft PK database and we do not....

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, January 20, 2009 3:32 PM
  • The message I am getting when I try to activate XP is similar to "According to our records, the number of times you can activate this product has been exceeded." I can't go any further than this window. I have called the telephone activation number and gave them the install ID but they were unable to verify it. They referred me over to another dept. which ran me through a troubleshooting article via automation. Since this did not solve my problem, I was then transferred to a customer service rep. This person asked if I had talked to the activation dept. in which my response was no; couldn't help me either. So now, I still don't have a working copy of XP and I'm stuck with no phone number to call.
    Tuesday, January 20, 2009 6:55 PM