locked
Publisher 2007 Trial expired when logon as domain user RRS feed

  • Question

  • When logged on, as the domain admin, Publisher 2007 works fine, but when logged on as specific user Publisher "Locks up".

    Created a new profile for same user, Publisher works beautifully for approx 2 weeks (or 25 uses ?) then same thing happens.

    I assume the user profile on the Server (SBS2003) contains a reference to the initial Trial version of Publisher 2007

    Have uninstalled all of office and reinstalled (with valid license key), but problem appears immediately when logged on as specific user.

    How can I edit user profile to resolve Publisher 2007 problem ?

    Wednesday, June 9, 2010 10:41 AM

Answers

  • Hello Little Loef,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Ideally you can post one report gathered under the domain admin user and one report gathered under a user where the issue occurs.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 9, 2010 12:40 PM

All replies

  • Hello Little Loef,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Ideally you can post one report gathered under the domain admin user and one report gathered under a user where the issue occurs.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 9, 2010 12:40 PM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, June 15, 2010 9:28 PM