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Error 0xC8000222 RRS feed

  • Question

  • I have genuine microsoft windows 7 home basic. I happened to install a pirated version of microsoft office and since then i have been facing problems with my windows genuine license. all functions of windows are normal, but microsoft security essentials is now off. I uninstalled it, and cannot install it ever since, due to this problem. Please help me!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-R38TQ-RV8M9-WWTCY
    Windows Product Key Hash: imKjAvpNIp2sNTp3Q64egK5kR0E=
    Windows Product ID: 00346-OEM-8992752-50258
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.002
    ID: {A8CA46D8-AA3D-4D65-BEC7-AA345F7C70D1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\abbas\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A8CA46D8-AA3D-4D65-BEC7-AA345F7C70D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WWTCY</PKey><PID>00346-OEM-8992752-50258</PID><PIDType>2</PIDType><SID>S-1-5-21-1167842948-2424752553-4209190526</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="6"/><Date>20100510000000.000000+000</Date></BIOS><HWID>2BB93607018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAIAAQABAAEAAAABAAAAAQABAAEAeqhIab4qdxaoQrwh8D3qmtR/XF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    WN09   
      FACP   DELL    WN09  
      HPET   DELL  WN09
      MCFG   DELL  WN09
      SSDT   AMICPU  PROC
      SLIC   DELL    WN09  
      UEFI   PTL     COMBUF
      OSFR   DELL    M08   

    Friday, July 13, 2012 11:10 AM

Answers

  • Your installation of Windows is classed as counterfeit.

    For what version and edition of Windows is it licensed, according to teh COA sticker on the case?

    The current installation has been enable by the use of a hacker's tool called RemoveWAT -
    you need to use RemoveWAT again, this time with the Restore WAT function.  

    If you no longer have RemoveWAT, download WATFix from here (WATFix ), and use that.   Post back with another MGADiag report whichever you do, and we'll then see what we can do.  


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, July 13, 2012 12:09 PM
    Moderator