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Build 6002 error

    Question

  • About two months ago, my computer crashed-- I took it to a local computer place and they saved all my data. 

    However, when I got my computer back, I noticed I couldn't type in Chinese characters (I'm a translator). So, I took it back to them and they 'reinstalled' Vista using their resources. 

    I've just now noticed the Build 6002 'This copy of Windows is not genuine' in the bottom left -hand corner. 

    I ran the diagnostic test and got these results: 

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

    Windows Product ID: 89578-OEM-7332157-00204

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {EE79656D-D6DF-4BFB-811F-4275746AA9FC}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.110617-0336

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Users\Meredith\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{EE79656D-D6DF-4BFB-811F-4275746AA9FC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1106383654-2660503518-654803622</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20070815000000.000000+000</Date></BIOS><HWID>E4313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>53AE6D6006C2714</Val><Hash>ANxOoijqMhBfPgHpw3jvRUC/TAc=</Hash><Pid>81602-906-8046217-68042</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500204-02-1033-6002.0000-2872011

    Installation ID: 015011100836256876694354987646927481100654644511321916

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: B9HD2

    License Status: Notification

    Notification Reason: 0xC004F063.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEAJJQ+3CKfGtPqTSSWUmauf0aDBgzGF1K84KPy9Ob3Phc82qxWKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   M08    

      FACP DELL   M08    

      HPET DELL   M08    

      BOOT DELL   M08    

      MCFG DELL   M08    

      SLIC DELL   M08    

      SSDT PmRef CpuPm

     

    Do I have a boot-legged copy of Vista?

     

    Wednesday, October 26, 2011 12:34 PM

Answers

  • "wilsmn2" wrote in message news:f6f2273b-380e-4402-9481-4f57466173ad...

    About two months ago, my computer crashed-- I took it to a local computer place and they saved all my data.

    However, when I got my computer back, I noticed I couldn't type in Chinese characters (I'm a translator). So, I took it back to them and they 'reinstalled' Vista using their resources.

    I've just now noticed the Build 6002 'This copy of Windows is not genuine' in the bottom left -hand corner.

    I ran the diagnostic test and got these results:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

    Windows Product ID: 89578-OEM-7332157-00204

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

     

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100

     

    Other data—>

    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20070815000000.000000+000</Date></BIOS

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: B9HD2

    License Status: Notification

    Notification Reason: 0xC004F063.

     

    Windows Activation Technologies-->

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

      SLIC DELL  M08   

     

    Do I have a boot-legged copy of Vista?

     

    Possibly – but possibly not.
    Everything appears to be present for a Dell installation of Vista Home Premium – but the OS is complaining of the lack of a license.
    This is most likely because the service shop installed the OS using a generic OS disk, but using the OEM_SLP Key shown above. This Key can ONLY work when used with the correct Recovery Disks for the system on which it’s installed.
    You also have a problem with a File Mismatch (highlighted) – which is one that I don’t recall seeing before.
     
    First try a System Restore back to before the non-genuine notification appeared – see if that cures the problem.
    If it does appear to cure the problem, post back with a new MGADiag report.
     
    If it doesn’t cure the problem for any reason, then....
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, October 27, 2011 10:38 PM
    • Marked as answer by Darin Smith MS Wednesday, November 2, 2011 9:30 PM
    Wednesday, October 26, 2011 6:21 PM
    Moderator

All replies

  • "wilsmn2" wrote in message news:f6f2273b-380e-4402-9481-4f57466173ad...

    About two months ago, my computer crashed-- I took it to a local computer place and they saved all my data.

    However, when I got my computer back, I noticed I couldn't type in Chinese characters (I'm a translator). So, I took it back to them and they 'reinstalled' Vista using their resources.

    I've just now noticed the Build 6002 'This copy of Windows is not genuine' in the bottom left -hand corner.

    I ran the diagnostic test and got these results:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

    Windows Product ID: 89578-OEM-7332157-00204

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

     

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100

     

    Other data—>

    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20070815000000.000000+000</Date></BIOS

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: B9HD2

    License Status: Notification

    Notification Reason: 0xC004F063.

     

    Windows Activation Technologies-->

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

      SLIC DELL  M08   

     

    Do I have a boot-legged copy of Vista?

     

    Possibly – but possibly not.
    Everything appears to be present for a Dell installation of Vista Home Premium – but the OS is complaining of the lack of a license.
    This is most likely because the service shop installed the OS using a generic OS disk, but using the OEM_SLP Key shown above. This Key can ONLY work when used with the correct Recovery Disks for the system on which it’s installed.
    You also have a problem with a File Mismatch (highlighted) – which is one that I don’t recall seeing before.
     
    First try a System Restore back to before the non-genuine notification appeared – see if that cures the problem.
    If it does appear to cure the problem, post back with a new MGADiag report.
     
    If it doesn’t cure the problem for any reason, then....
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, October 27, 2011 10:38 PM
    • Marked as answer by Darin Smith MS Wednesday, November 2, 2011 9:30 PM
    Wednesday, October 26, 2011 6:21 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, November 2, 2011 9:30 PM