Answered by:
Build 6002 error
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About two months ago, my computer crashed-- I took it to a local computer place and they saved all my data.
However, when I got my computer back, I noticed I couldn't type in Chinese characters (I'm a translator). So, I took it back to them and they 'reinstalled' Vista using their resources.
I've just now noticed the Build 6002 'This copy of Windows is not genuine' in the bottom left -hand corner.
I ran the diagnostic test and got these results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {EE79656D-D6DF-4BFB-811F-4275746AA9FC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Users\Meredith\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EE79656D-D6DF-4BFB-811F-4275746AA9FC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1106383654-2660503518-654803622</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20070815000000.000000+000</Date></BIOS><HWID>E4313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>53AE6D6006C2714</Val><Hash>ANxOoijqMhBfPgHpw3jvRUC/TAc=</Hash><Pid>81602-906-8046217-68042</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500204-02-1033-6002.0000-2872011
Installation ID: 015011100836256876694354987646927481100654644511321916
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: B9HD2
License Status: Notification
Notification Reason: 0xC004F063.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: PgAAAAEABwABAAIAAQABAAAAAwABAAEAJJQ+3CKfGtPqTSSWUmauf0aDBgzGF1K84KPy9Ob3Phc82qxWKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
SSDT PmRef CpuPm
Do I have a boot-legged copy of Vista?
Question
Answers
-
"wilsmn2" wrote in message news:f6f2273b-380e-4402-9481-4f57466173ad...
About two months ago, my computer crashed-- I took it to a local computer place and they saved all my data.
However, when I got my computer back, I noticed I couldn't type in Chinese characters (I'm a translator). So, I took it back to them and they 'reinstalled' Vista using their resources.
I've just now noticed the Build 6002 'This copy of Windows is not genuine' in the bottom left -hand corner.
I ran the diagnostic test and got these results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
File Scan Data-->
File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
Other data—>
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20070815000000.000000+000</Date></BIOS
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: B9HD2
License Status: Notification
Notification Reason: 0xC004F063.
Windows Activation Technologies-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
SLIC DELL M08
Do I have a boot-legged copy of Vista?
Possibly – but possibly not.Everything appears to be present for a Dell installation of Vista Home Premium – but the OS is complaining of the lack of a license.This is most likely because the service shop installed the OS using a generic OS disk, but using the OEM_SLP Key shown above. This Key can ONLY work when used with the correct Recovery Disks for the system on which it’s installed.You also have a problem with a File Mismatch (highlighted) – which is one that I don’t recall seeing before.First try a System Restore back to before the non-genuine notification appeared – see if that cures the problem.If it does appear to cure the problem, post back with a new MGADiag report.If it doesn’t cure the problem for any reason, then....type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, October 27, 2011 10:38 PM
- Marked as answer by Darin Smith MS Wednesday, November 2, 2011 9:30 PM
All replies
-
"wilsmn2" wrote in message news:f6f2273b-380e-4402-9481-4f57466173ad...
About two months ago, my computer crashed-- I took it to a local computer place and they saved all my data.
However, when I got my computer back, I noticed I couldn't type in Chinese characters (I'm a translator). So, I took it back to them and they 'reinstalled' Vista using their resources.
I've just now noticed the Build 6002 'This copy of Windows is not genuine' in the bottom left -hand corner.
I ran the diagnostic test and got these results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
File Scan Data-->
File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
Other data—>
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20070815000000.000000+000</Date></BIOS
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: B9HD2
License Status: Notification
Notification Reason: 0xC004F063.
Windows Activation Technologies-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
SLIC DELL M08
Do I have a boot-legged copy of Vista?
Possibly – but possibly not.Everything appears to be present for a Dell installation of Vista Home Premium – but the OS is complaining of the lack of a license.This is most likely because the service shop installed the OS using a generic OS disk, but using the OEM_SLP Key shown above. This Key can ONLY work when used with the correct Recovery Disks for the system on which it’s installed.You also have a problem with a File Mismatch (highlighted) – which is one that I don’t recall seeing before.First try a System Restore back to before the non-genuine notification appeared – see if that cures the problem.If it does appear to cure the problem, post back with a new MGADiag report.If it doesn’t cure the problem for any reason, then....type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, October 27, 2011 10:38 PM
- Marked as answer by Darin Smith MS Wednesday, November 2, 2011 9:30 PM
-
