Hi Nanny,
The purpose of this forum is the support of Windows Genuine Advantage and your question doesn't appear to be related to WGA and seems to be outside my area of knowledge.
If your issue is WGA related, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy, then Paste the report into a response message in this thread.
If your issue is not WGA related, I suggest posting your question in the Windows XP forum or Newsgroup:
Win Forum:
http://forums.microsoft.com/MSDN/default.aspx?ForumGroupID=2&SiteID=1
WinXP Newgroup:
http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx
Thank you,
Darin Smith
MGA Forum Program Manager
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All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
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