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Can't do updates due to Genuine Windows Validation Tool being no longer supported. RRS feed

  • Question

  • Nothing seems to be working at all. I have run the Microsoft Genuine Advantage Tool I found in another post and here are the results: 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YH9QY-TVDMF-PHVQ8
    Windows Product Key Hash: hAEBiUg2y32zxvHlsPg1XQK7k0Y=
    Windows Product ID: 00359-OEM-9809466-85390
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {80BC3E56-F4B6-4CBA-8894-5B9429567536}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Jacqueline Hepburn\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{80BC3E56-F4B6-4CBA-8894-5B9429567536}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PHVQ8</PKey><PID>00359-OEM-9809466-85390</PID><PIDType>8</PIDType><SID>S-1-5-21-3475196810-16193297-3230071755</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C650</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.90</Version><SMBIOSVersion major="2" minor="6"/><Date>20110316000000.000000+000</Date></BIOS><HWID>DE9B3A07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-094-685390-02-2057-7601.0000-3492011
    Installation ID: 019891823760415325248282222606042820602355450172663081
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PHVQ8
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 12/09/2012 08:41:46

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:19:2012 02:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAeqgIivy1CJ84Jli7xFTkwnpmPEZcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSINV TOSINV00
      FACP TOSINV TOSINV00
      HPET TOSINV TOSINV00
      BOOT TOSINV TOSINV00
      MCFG TOSINV TOSINV00
      WDAT INTEL Calpella
      ASF! TOSINV TOSINV00
      SLIC TOSINV TOSINV00
      SSDT INTEL SataAhci
      ASPT INTEL Calpella
      SSDT INTEL SataAhci

    Wednesday, September 12, 2012 7:45 AM

Answers

  • Using Internet Explorer, you should attempt validation at www.microsoft.com/genuine/validate and then visit Windows Update.  Make sure you use Internet Explorer for updating.


    Carey Frisch

    • Marked as answer by Jacqui H Wednesday, September 12, 2012 7:53 AM
    Wednesday, September 12, 2012 7:50 AM
    Moderator

All replies

  • Using Internet Explorer, you should attempt validation at www.microsoft.com/genuine/validate and then visit Windows Update.  Make sure you use Internet Explorer for updating.


    Carey Frisch

    • Marked as answer by Jacqui H Wednesday, September 12, 2012 7:53 AM
    Wednesday, September 12, 2012 7:50 AM
    Moderator
  • Thanks, I just read another thread, sorry to waste your time and thank you :) 
    Wednesday, September 12, 2012 7:53 AM