win7 replacement home premium disk RRS feed

  • Question

  • I had my Dell computer upgraded from XP to Win7.  I have a license but I am now having  a few problems and the technial people are suggesting that reinstalling Win7 might help.  I do not have the disk and can not find it. The license is on the bottom of my laptop.  Can I get a replacement disk?  If so how?  I have tried to contact the people who updated the system but they claim not to be able to provide another disk and have referred me to Microsoft.

    Can anyone help?

    Tuesday, November 9, 2010 2:41 PM