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  If the problem is due to Windows Live OneCare, contact OneCare support - 

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  If the problem is not due to OneCare, but some other issue with the PC or Windows, contact your computer manufacturer or check your support options at http://support.microsoft.com

   

  -steve

  Tuesday, March 11, 2008 1:41 AM

  Moderator