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crm 4 assign account problem RRS feed

  • Question

  • hi everyone,

    i try to update account entity by using import wizard tool in crm 4

    and i want to update the owner of these accounts.

    in import wizard when i try to upload csv file it maps itself automatically.

    but it gives a warning.Column No:7 Name : Owner Ignored: COlumn not valid for create/update


    Crm Software Specialist

    Tuesday, December 25, 2012 12:15 PM

Answers

  • Hi Devcrm,

    I hope you are facing this issue because once entity record is created, you can not update owner of entity record using update method (which import is try to use internally), you have to use assign method to change record owner.

    So you could create a on demand workflow to assign your entity record to other.

    HTH


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    • Proposed as answer by HIMBAPModerator Tuesday, December 25, 2012 12:54 PM
    • Marked as answer by Ahmet Çankaya Tuesday, December 25, 2012 2:43 PM
    Tuesday, December 25, 2012 12:54 PM
    Moderator

All replies

  • Hi Devcrm,

    I hope you are facing this issue because once entity record is created, you can not update owner of entity record using update method (which import is try to use internally), you have to use assign method to change record owner.

    So you could create a on demand workflow to assign your entity record to other.

    HTH


    Contact Me
    Follow me on Twitter
    Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

    • Proposed as answer by HIMBAPModerator Tuesday, December 25, 2012 12:54 PM
    • Marked as answer by Ahmet Çankaya Tuesday, December 25, 2012 2:43 PM
    Tuesday, December 25, 2012 12:54 PM
    Moderator
  • Hi Devcrm,

    I hope you are facing this issue because once entity record is created, you can not update owner of entity record using update method (which import is try to use internally), you have to use assign method to change record owner.

    So you could create a on demand workflow to assign your entity record to other.

    HTH


    Contact Me
    Follow me on Twitter
    Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

    yes entity record is created before,

    is it imposible to assign account records by using import wizard?

    i can reassign records by using advanced find but i have 20.000 accounts should assign the other user.


    Crm Software Specialist



    Tuesday, December 25, 2012 1:13 PM
  • Hello,

    No you can't do this it is not possible to update owner using Import tool, check  You could write a console application to reassign owner if you want.


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    Follow me on Twitter
    Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

    Tuesday, December 25, 2012 1:38 PM
    Moderator