Issue with Dynamics CRM 2013 and CRM Outlook Client (SP1 UR1) RRS feed

  • Question

  • Hello.  Our CRM 2013 Server (on premises) is running SP1 UR1.  We are using Remote Desktop Services, Outlook 2013, and the CRM Outlook Client SP1 UR1.  After the install of SP1 and UR1 some users are getting kicked out of outlook due to having too many MAPI connections.  an event is logged on the Exchange server (on premises), pasted below.  I know there is a registry modification to expand the number of connections but this is a workaround to a solution to a bug in SP1 UR1.  I've actually tested the workaround and specified 2000, but the error was still received.  If i were to uninstall the SP and UR, leaving the CRM Outlook Client at RTM, there is no issue.

    Anyone seen this before?

    Log Name:      Application
    Source:        MSExchangeIS
    Date:          1/5/2015 5:26:58 PM
    Event ID:      9646
    Task Category: General
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      servername.domain.com
    Mapi session "8bf169d3-0b24-4a1c-a330-d7c409c93e5b: /o=org name/ou=domain.com/cn=Recipients/cn=name" exceeded the maximum of 500 objects of type "objtFolder".

    Monday, January 5, 2015 10:55 PM

All replies

  • Hi,

    We are experiencing a similar issue with 2013 Sp1 UR3 - "has exceeded the maximum of 1200 ( after increase) objects of type "folder".

    Did you find a solution?

    It does not seem to matter if we increase, it still meets the limit.

    Wednesday, September 23, 2015 4:33 PM
  • No resolution other than removing the SP/UR from the client. sorry.
    Wednesday, September 23, 2015 4:35 PM