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WHS OS got currupted at the same time a backed up PC drive failed - need help recovering backup RRS feed

  • Question

  • This is gonna be kind of long and complicated, sorry.  The OS on my WHS got corrupted within an hour of when the PC drive where I store my photos failed.  WHS had previously made a backup of the failed PC drive.  To save the WHS backup of the failed PC drive, instead of rebuilding WHS on the drive with the corrupt OS, I bought a new drive and rebuilt WHS from scratch (it's an HP LX195 if it matters).  I then bought a hard drive enclosure to connect the original WHS drive to the fresh install via USB.  I wiped the SYS partition on the old WHS drive that contained the corrupted files so it only has the DATA partition with all of the original subfolders and files.  When I look at the hard drives on WHS via the remote console it shows C:SYS, D:DATA, and F:DATA the latter being the files from the old WHS drive now connected via USB.    

    I thought saving the backup would be as simple as copying the files in the {00008086-058D-4C89-AB57-A7F909A47AB4} folder  from F: to D: but not so much.  I'm getting the error "Cannot copy XPS730X-1.C.VolumeClusterLatest3.4096: The file cannot be accessed by the system."  I played around with the permissions but that's not it.  I did a search and it appears the cure is to reset the tags via the CMD prompt but that wouldn't solve my problem.

    There's got to be some way to save my backup.  If it was just PC files and docs I would just chalk it up to experience.  I lost my significant other in March and there's years of pictures in that backup that can't be replaced.  Somebody help.

    Monday, October 12, 2009 2:12 AM

All replies

  • This is gonna be kind of long and complicated, sorry.  The OS on my WHS got corrupted within an hour of when the PC drive where I store my photos failed.  WHS had previously made a backup of the failed PC drive.  To save the WHS backup of the failed PC drive, instead of rebuilding WHS on the drive with the corrupt OS, I bought a new drive and rebuilt WHS from scratch (it's an HP LX195 if it matters).  I then bought a hard drive enclosure to connect the original WHS drive to the fresh install via USB.  I wiped the SYS partition on the old WHS drive that contained the corrupted files so it only has the DATA partition with all of the original subfolders and files.  When I look at the hard drives on WHS via the remote console it shows C:SYS, D:DATA, and F:DATA the latter being the files from the old WHS drive now connected via USB.    

    I thought saving the backup would be as simple as copying the files in the {00008086-058D-4C89-AB57-A7F909A47AB4} folder  from F: to D: but not so much.  I'm getting the error "Cannot copy XPS730X-1.C.VolumeClusterLatest3.4096: The file cannot be accessed by the system."  I played around with the permissions but that's not it.  I did a search and it appears the cure is to reset the tags via the CMD prompt but that wouldn't solve my problem.

    There's got to be some way to save my backup.  If it was just PC files and docs I would just chalk it up to experience.  I lost my significant other in March and there's years of pictures in that backup that can't be replaced.  Somebody help.

    My suggestion is to first remove the failed drive in your client where you stored your photos and isolate it from everything else (reason being you might need to take that drive to a professional data recovery service).  (As a matter of fact, you might need to do that with the server hard drive as well, although the data recovery service won't be able to tell whether the backup file is a vaild file or not because MS uses a proprietary technology for the backup portion of WHS.)  Next, disconnect the old primary server hard drive from your server and connect it to your client, then see if you can copy the data from that drive to another location (WHS can be picky about connecting old primary drives to new server installations).  If you still get the same error message, try running chkdsk /r on that drive.  By the way, did you have any other drives as part of the server storage pool at the time your WHS installation got corrupted?
    Monday, October 12, 2009 5:29 AM
    Moderator
  • Try copying from F:\DE\folders\{00008086-..., as opposed to F:\folders\{00008086-...

    Monday, October 12, 2009 7:08 AM
    Answerer
  • The Home Computer Backup and Restore technical brief includes information about how to back up and restore the backup database. You should probably start there. BulatS's tip below is also a good one, as the actual files will have been in D:\DE\Folders\etc if you had multiple disks in your server.

    Note: it's remotely possible that whatever happened to your server affected the backup database. In that case, it's pretty likely that your backups are lost.

    I'm not on the WHS team, I just post a lot. :)
    Monday, October 12, 2009 3:26 PM
    Moderator