Windows and Office updates have been working fine for years but I just got the 80180101 error on my Outlook 2002 sp3. The error says Outlook 2002 is not activated but when I go to Help/Activate Product it tells me it's already activated. This Outlook came bundled with my HP iPAQ. The rest of Office is 2000. Here is the diagnostic data with the error data in bold.
Diagnostic Report (1.7.0066.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-KX9HW-YM6W9-XHR2G
Windows Product Key Hash: 8a+5HJJ0ZwuZ7+2DOTFIcn8INBM=
Windows Product ID: 55277-OEM-2111907-00110
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {680A6675-7520-42D6-9352-3AEEC31E8C9F}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1_3E121E02-532-80004005_3E121E02-288-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{680A6675-7520-42D6-9352-3AEEC31E8C9F}</UGUID><Version>1.7.0066.0</Version><OS>5
.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XHR2G</PKey><PID>55277-
OEM-2111907-00110</PID><PIDType>2</PIDType><SID>S-1-5-21-1661469205-2945315129-2546902165</SID><SYSTEM><Manufacturer
>Sony Corporation</Manufacturer><Model>PCV-RS620G(UC)</Model></SYSTEM><BIOS><Manufacturer>American Megatrends
Inc.</Manufacturer><Version>2001 </Version><SMBIOSVersion major="2"
minor="3"/><Date>20040409000000.000000+000</Date><SLPBIOS>Sony Corporation,Sony
Corporation</SLPBIOS></BIOS><HWID>FC313D6701846072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><Time
Zone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Sony
Electronics Inc.</name><model>VAIO Computer</model></SBID><OEM/><BRT/></MachineData>
<Software><Office><Result>101</Result><Products><Product
GUID="{911A0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Outlook
2002</Name><Ver>10</Ver><Val>99EB990716DCFF4</Val><Hash>gYasrXsnCRSz3hnggX+RQyUFjmk=</Hash><Pid>54193-OEM-1695151-11
034</Pid><PidType>4</PidType></Product><Product
GUID="{91170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage
2003</Name><Ver>11</Ver><Val>76C7F569056BDE0</Val><Hash>kfdxBK0SAKIPkPnccUgrhdqAd58=</Hash><Pid>72079-752-1722405-55
346</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
