I have been having trouble with MSN Bot or support team for alomst a year. I hope you can figure out where this major problem exist from. I have been reading the forums, blogs, live.com support and guidelines for a year with no luck in getting my websites in the index. I was promised by James from
Microsoft Global Escalations on Jan. 16th this year that my websites was re-submitted and show up in the live.com search in 4-5 weeks. He was very helpful through this matter until he didn't follow up with the email and promises made to me. I have worked very hard and studied live.com guidelines for about a year now. In addition I have made changes to my sites that may have been in question. I have read and talked with experts from sites like http://www.webmasterworld.com, http://www.searchenginewatch.com and http://www.highrankings.com and all these experts have came to the conclusion that my site not only meets expectations but exceeds them to both serve my customers, get listed in all major search engines and ranked very good for some search terms in major search engines. This has been the case in most all sites except for live.com. James from Microsoft Global Escalations on Jan.16th wrote this email exactly.
Hi, Juston Garland
I have reviewed both of your sites (I left out to avoid potential problems with crawlers, I will pm them to anyone from live.com ) and have re-submitted
both into the Live Search Index, please allow 4-5 weeks for your site to start showing.
Hopefully those steps should resolve your issue. I will be closing off the case on my end, but if you do still experience the same issue please email me back and I will re-open the case for further investigation.
Thanks,
James
Microsoft Global Escalations
