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Windows 7 Not Genuine RRS feed

  • Question

  • Hi folks.  Can you pls check to see what my problem is? It came pre-installed.  I have read other threads, but not sure where my issue lies.  This just happened a few days ago.

    Thanks,

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {72345ECB-0C6F-434F-A39E-2000EE361147}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{72345ECB-0C6F-434F-A39E-2000EE361147}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1082788804-730240503-3196261243</SID><SYSTEM><Manufacturer>Gateway        </Manufacturer><Model>NV52 Series                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.15          </Version><SMBIOSVersion major="2" minor="5"/><Date>20091224000000.000000+000</Date></BIOS><HWID>13E73207018400F6</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Atlantic Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3022009
    Installation ID: 012730457055490621164084613303407971013790808291666506
    Processor Certificate URL:
    Machine Certificate URL:
    Use License URL:
    Product Key Certificate URL:
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 2
    Trusted time: 03/06/2013 9:35:12 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:4:2013 12:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GFGHoLDVPniUGaG9OTqRb5lZNk61H4o

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   AMD     ANT    
      SRAT   AMD     HAMMER 
      MSCT   AMD     HAMMER 
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      SLIC   ACRSYS  ACRPRDCT
      SSDT   PTLTD   POWERNOW


    • Edited by Hes123 Tuesday, June 4, 2013 12:51 AM
    Tuesday, June 4, 2013 12:45 AM

Answers

  • Thank You!  Found it, and then entered the correct product key.  All is good now.  And, I have learned something new which is always a good thing.  You can consider this thread done.  :-)

    Cheers

    • Marked as answer by Hes123 Wednesday, June 5, 2013 2:11 PM
    Wednesday, June 5, 2013 2:10 PM

All replies

  • what version and edition is stated on your COA?

    your install is using a windows 7 OEM SLP key which requires a windows 7 compliant bios. you don't have one. you have a vista marker.

    Tuesday, June 4, 2013 1:10 AM
    Answerer
  • Hi, thanks for reply.  I'm not that tech. minded.  No idea as to your question.  Can you walk me through how to find that?  I bought computer 2.5 years ago, Windows 7 came pre-installed.  Have had no issues until a windows update flag came up and I clicked ok on it.  Then this. 

    Thanks

    Tuesday, June 4, 2013 11:16 AM
  • There is a sticker on my Computer that says  Windows7 with the Windows flag, but no numbers etc.
    Tuesday, June 4, 2013 11:22 AM
  • Tuesday, June 4, 2013 11:42 AM
    Answerer
  • Thank You!  Found it, and then entered the correct product key.  All is good now.  And, I have learned something new which is always a good thing.  You can consider this thread done.  :-)

    Cheers

    • Marked as answer by Hes123 Wednesday, June 5, 2013 2:11 PM
    Wednesday, June 5, 2013 2:10 PM