Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows 7 activation error 068 key RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    I just purchased a retail license o windows 7 ultimate that I was not able to activate. By googling I arrived here with the strong suspect that I got a fake/blocked key. I run the MGADIAG which I post below, and I would like to confirm if my key is genuine or not.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CH669-FCQWX-GTBD8
    Windows Product Key Hash: QCOdYwUIB5en9tX0QBfHHtrYgyA=
    Windows Product ID: 00426-068-3377564-86885
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {44BF4299-586A-4624-8113-6CF7CC5944E3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{44BF4299-586A-4624-8113-6CF7CC5944E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GTBD8</PKey><PID>00426-068-3377564-86885</PID><PIDType>5</PIDType><SID>S-1-5-21-2373501448-4293882409-3550036906</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1302   </Version><SMBIOSVersion major="2" minor="5"/><Date>20101202000000.000000+000</Date></BIOS><HWID>89B83607018400F4</HWID><UserLCID>0816</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-337756-00-2070-7601.0000-1192011
    Installation ID: 009724542012022433067326645432588195494651241500747873
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GTBD8
    License Status: Initial grace period
    Time remaining: 43140 minute(s) (29 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 29-04-2011 17:55:03

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAAAAAAAAgABAAEAhFEOXD+6qn/+0Ko+LNdWIn6kgig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            120210        APIC1403
      FACP            120210        FACP1403
      SRAT            120210        OEMSRAT
      HPET            120210        OEMHPET
      MCFG            120210        OEMMCFG
      SPMI            120210        OEMSPMI
      OEMB            120210        OEMB1403
      SSDT            DpgPmm        CpuPm
      EINJ            AMIER        AMI_EINJ
      BERT            AMIER        AMI_BERT
      ERST            AMIER        AMI_ERST
      HEST            AMIER        ABC_HEST


    Thanx and regards

     

    G

     

     

    Friday, April 29, 2011 5:07 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    I'm sorry to tell you but you did not purchase a retail copy of Windows.  Unfortunately you purchased a counterfeit with an MSDN product key instead. 

    Your Product ID line shows that you are using an MSDN product key.  Since you are not the subscriber who was issued this product key, it is invalid for your use.

    Windows Product ID: 00426-068-3377564-86885

    The 068 is the MSDN indicator.  Your retail box and its contents is a counterfeit product.  Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys.  The seller plans to be doing something else by then.

    Pursue a refund for an item not as described immediately.  Do not accept a replacement product key from the seller.  It will be from the same source.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

     

     

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, April 29, 2011 5:19 PM
    Answerer

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    I'm sorry to tell you but you did not purchase a retail copy of Windows.  Unfortunately you purchased a counterfeit with an MSDN product key instead. 

    Your Product ID line shows that you are using an MSDN product key.  Since you are not the subscriber who was issued this product key, it is invalid for your use.

    Windows Product ID: 00426-068-3377564-86885

    The 068 is the MSDN indicator.  Your retail box and its contents is a counterfeit product.  Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys.  The seller plans to be doing something else by then.

    Pursue a refund for an item not as described immediately.  Do not accept a replacement product key from the seller.  It will be from the same source.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

     

     

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, April 29, 2011 5:19 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thank you very much for your prompted answer. I will proceed accordingly.

     

    Regards

    G

     

    Sunday, May 1, 2011 8:38 AM