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Vista to Windows7 upgrade w/ Live OneCare installed RRS feed

  • Question

  • How do I upgrade Vista to Windows 7 and maintain Live OneCare when I bought it online (no disk)?  The upgrade installation says to uninstall Live OneCare first.  Do I have to call customer service to get a disk or download?

    Thursday, November 19, 2009 8:28 PM

Answers

  • One Care must be uninstalled prior to upgrading to Windows 7. One Care is not compatible with Windows 7. For malware protection you can use Microsoft Security Essentials - http://www.microsoft.com/security_essentials/
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Thursday, November 19, 2009 8:31 PM
    Moderator

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