Sleep/Wake issues are, unfortunately, very difficult to troubleshoot. Basically all your hardware, and every bit of code that's running when a computer is awake, all get an opportunity to decline to enter sleep or
hibernation for any reason, and they also get the opportunity to mess with wake condiitions. This leads to all sorts of dependencies which can be impossible to sort out. The generic answer is to keep your computers as "clean" as possible. Don't install/uninstall/update
software constantly. That's not very practical, I realize, but it's about the best anyone can do.
Disabling hybrid sleep isn't a bad thing to try, but I don't honestly expect it to fix anything. :( And yes, you can call Microsoft, but I don't expect they'll be able to help. I'll be
very happy to be wrong about that, though. :)
I'm not on the WHS team, I just post a lot. :)
