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I still cant reach support RRS feed

  • Question

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    I paid for the product...But not getting any customer service. I can't get past the brick walls of contacting support because my product ID isn't valid...I forgot the original email used...Any help would be great
    Tuesday, March 25, 2008 4:18 AM

Answers

  • The official path to support - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Unofficial path - send me an email at sboots@mvps.org with a subject line including "OneCare" (to get past my spam filtering) and in the message body, tell me what country you are in, your forum nickname, and paste a link to the post to which you are replying. I am not online 24x7, so you may be waiting for a reply, but I'll do my best to hook you up with support.

     

    -steve

    Tuesday, March 25, 2008 11:24 AM
    Moderator