Answered by:
Two questions

Question
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1.) When i restart my Vista Ultimate machine, the OneCare icon doesn't appear in the system tray which makes me unsure if i am protected or not. Each time i start the computer, i have to go into the services area and restart the OneCare service. Is there a way to fix this?
2.) I am already using the backup center built into Vista Ultimate to backup my hard drive. Is there some way to let OneCare know that i am using another backup solution?
Saturday, July 12, 2008 3:38 PM
Answers
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1) Uninstall One Care, run the install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If the One Care service then does not start automatically when you start your computer please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
2) Open One Care>Change settings>Backup>Configure Backup>Change Settings, uncheck "Turn on backup on this PC".
Saturday, July 12, 2008 3:52 PMModerator
All replies
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1) Uninstall One Care, run the install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If the One Care service then does not start automatically when you start your computer please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
2) Open One Care>Change settings>Backup>Configure Backup>Change Settings, uncheck "Turn on backup on this PC".
Saturday, July 12, 2008 3:52 PMModerator -
Thanks. The answer to the second question worked out great. As far as the first question, the OneCare service is starting automatically as far as i can tell. It's just that the icon isn't appearing to let me know. In order to be sure that the OneCare service is running, i have to go to the services area and check. After i restart the service, the icon appears.
Thanks again.....
Saturday, July 12, 2008 4:14 PM -
You are welcome. A reinstall may resolve the icon issue.Saturday, July 12, 2008 4:34 PMModerator
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A reinstall did not resolve the icon issue. I did, however, change the startup to Automatic (delayed start) and that seems to have helped. I still think that this issue needs to be looked into but at least this seems to be a functional workaround.
Saturday, July 12, 2008 11:57 PM -
It is possible there are too many programs set to auto start which then would not leave enough available resources for One Care to start in a timely manner.Sunday, July 13, 2008 12:05 AMModerator