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Windows activation RRS feed

  • Question

  • Hey,

     

    I wonder if anyone can help.

     

    I've just built a Windows Home Server 2011, and am tring to activate it and it comes back with:

     

    A problem occurred when windows tried to activate. error code 0x80070005.

     

    Here are the results from the Microsoft Genuine Advantage Diagnostic Tool

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-QFCFT-DVGXH-JQQT3
    Windows Product Key Hash: ge9def5J/oQ25stsDC4xESfqG9g=
    Windows Product ID: 92324-OEM-8200605-23512
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00038110.1.0.034
    ID: {C40D1AAE-E3C5-4C09-81D3-2F7B7E66FBC0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Home Server 2011
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Disabled
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Disabled
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Disabled
    Script ActiveX controls marked as safe for scripting: Disabled

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C40D1AAE-E3C5-4C09-81D3-2F7B7E66FBC0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00038110.1.0.034</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JQQT3</PKey><PID>92324-OEM-8200605-23512</PID><PIDType>3</PIDType><SID>S-1-5-21-564828419-3602477865-1816851198</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z68XP-UD3P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="4"/><Date>20110719000000.000000+000</Date></BIOS><HWID>27BB3207018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAQACAAAAAgABAAEAln10AqKeiCyUZQrBGCzQHFiaXMModRMHLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      MSDM   GBT     GBTUACPI
      ASPT   GBT     PerfTune
      SSPT   GBT     SsptHead
      EUDS   GBT     
      MATS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM
      MATS   GBT     


    I would really really like to not have to re-install.

     

    Thanks for any and all help.

     

    Sunday, October 16, 2011 7:03 PM

Answers

  • Given you have only just installed, I would be inclined to do a re-install. Clearly something is wrong and that's not a good start to owning a trouble free system.

    Have you done any customisation or installed programs outside the Dashboard?


    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.
    Sunday, October 16, 2011 9:31 PM

All replies

  • Try using telephone activation.
    I'm not on the WHS team, I just post a lot. :)
    Sunday, October 16, 2011 8:19 PM
  • Tried that but it errors with the same message, which is kind of ironic :(

     

    I did work out that the dashboard isn't working anymore either and comes up with a .net error.

     

    After a bit of research it looks like theres a permissions error happening against an account; perhpas system or administrator

    Sunday, October 16, 2011 9:28 PM
  • Given you have only just installed, I would be inclined to do a re-install. Clearly something is wrong and that's not a good start to owning a trouble free system.

    Have you done any customisation or installed programs outside the Dashboard?


    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.
    Sunday, October 16, 2011 9:31 PM
  • You were right, a reinstall helped. Perhaps as a tech i should have tried that first. Thanks :)
    Tuesday, October 18, 2011 5:22 AM