Change entity display name does not work for (automated) posts RRS feed

  • Question

  • Changing the display name of "Opportunity" does not reflect on the automated posts CRM is posting when records are created etc.

    If a new Opportunity, in this case renamed to "Idea", is created - the automated posts on for example the accounts wall will still say "A new Opportunity has been created". Not "A new Idea has been created".

    I tried changing Display name of the entity and also translations where I could find "Opportunity"..

    Anybody know why this is?

    Thanks, Simon

    Tuesday, December 2, 2014 10:11 AM

All replies

  • Hi Simon,

    Go to Customization->Entities->Opportunity expand the opportunity entity and select Messages folder. CRM will store all the CRM messages that is being used by the system. Renaming Entity doesn't change these records. Manually update the Opportunity reference in the messages to Idea and your problem will be solved.

    If my response answered your question, please "mark the response as an answer" and also "vote as helpful". Regards, Hari. www.crm2011byhari.blogspot.com

    Friday, December 5, 2014 7:45 AM