How do you re-install the OS when a system crashes.
That depends on the manufacturer of the computer and would be best answered by them
Most new systems do not come with DVD's of the OS.
That is correct, however, they are required to include some way to reinstall Windows. So to cut down on cost, most come with a copy of the restore software on a partition on the hard drive. (my HP came with instruction on how to burn my own CD).
now tring to activate vista with actviation key that came with pc
Computers, which are built by large manufactures that come with Vista Pre-Installed, come with two (2) Product Keys:
A) OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions (inside the Bios) and Self-Activates. (that's why customers don't need to Activate thier computer after they bring it home...unlike the old days)
B) COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (such as when the OEM SLP key no longer self-activates...for whatever reason). The key must be activated by
Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)
So the question is, which key did you use and did you try activating by Phone, like Dan suggested?
Thank you,
Darin MS
