off topic - downloading email attachments RRS feed

  • General discussion

  • When I get attachments on my emails, sometimes the computer will not let me download them. (It says it starts downloading, but keeps going and going and going...15 minutes...on a very small attached file.  Then it says that the file is either corrupted or is not supported???  These are just simple little emails from other Moms at school.  What can I do? 


    Thursday, November 20, 2008 5:44 PM

All replies


    You're off topic for this forum, which is dedicated to Windows Live OneCare.


    Support for Windows Live Hotmail and other Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Support for MSN or paid Hotmail Plus - http://support.msn.com



    Thursday, November 20, 2008 5:56 PM