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Where is the forum for Misc Topics like "Help getting a hotfix?" RRS feed

  • Question

  • I've been trying to get a hold of the hotfix mentioned here https://support.microsoft.com/en-us/kb/974165?wa=wsignin1.0

    You have to submit a support ticket to get the hotfix but I can't find a string of categories that explains what my problem is when trying to submit it. Also you have to select a payment type before submitting the inquiry which is bizarre considering (I assume at least) they aren't going to charge me for the hotfix.

    After much googling I found this link https://support.microsoft.com/en-us/hotfix/kbhotfix?kbnum=974165&kbln= which is supposed to be a direct request for the specific hotfix. But after requesting it 4 times from multiple emails over 2 days (no it's not in our spam filter) I still don't have it. 

    Anyone have an idea of how I can get my hands on it? I would really like to have a functioning website....

    Also I'm pretty sure this is the wrong forum but I didn't see a misc category. So, sorry. 

    Friday, April 24, 2015 7:27 PM

Answers