When I try to move on to the next page, the account # & code disappear and the page is still there. Can't get past this point to load Windows Live One Care.
Many people have reported that the credit card information fields do not accept any characters other than letters and numbers. This could be as simple as dashes in the phone number or punctuation in address fields. Verify that you have not entered anything other than letters and numbers in the credit card form. If that continues to be a problem, contact support -