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32 v 64 bits AGAIN!! RRS feed

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    So I purchased the OneCare only to discover that it does not work on a 64 bit Windows Vista Ultimate machine.  That means that I am trapped into Norton 360 which I would gladly sacrafice to the fire gods.  Is there a fix in the near future for OneCare to 64 bits or is this another WhoCares?  I am confused and dazed.  If Microsoft sells this stuff why is it not tagged 32 and/or 64 bit?  I can't wait for 128 bit just think about that one for a while?

     

    Wednesday, May 28, 2008 4:19 PM

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    You apparently purchased a copy of OneCare at retail that is version 1.5 or 1.6. Version 2.0 is the first version that installs to 64 bit Vista.

    Install from the web - http://onecare.live.com and activate with your LiveID, and if this is your first activation, select the option to provide a retail key or token and use the key from inside the retail package to activate your subscription.

    Note that if you have not yet activated the subscription on any PC, use OneCare in trial mode for up to 90 days before clicking the "subscribe" link in OneCare to delay starting the paid subscription until your free trial period is up.

    -steve

    Wednesday, May 28, 2008 4:47 PM
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    Mikey;

     

    You've been miss-informed.  Vista 64 bit is supported.  What's not supported is XP 64 bit:

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=3041195&SiteID=2

     

    Wednesday, May 28, 2008 4:47 PM
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    You apparently purchased a copy of OneCare at retail that is version 1.5 or 1.6. Version 2.0 is the first version that installs to 64 bit Vista.

    Install from the web - http://onecare.live.com and activate with your LiveID, and if this is your first activation, select the option to provide a retail key or token and use the key from inside the retail package to activate your subscription.

    Note that if you have not yet activated the subscription on any PC, use OneCare in trial mode for up to 90 days before clicking the "subscribe" link in OneCare to delay starting the paid subscription until your free trial period is up.

    -steve

    Wednesday, May 28, 2008 4:47 PM
    Moderator