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unknown network error restore RRS feed

  • Question

  • Hello, please help,

    I am trying to Restore an HP Mini Laptop. Everything goes smoothly until about 10-15 minutes into the restore. Then I get an unknown network error. I have read everything I can and tried connecting straight to the server. Right now I am connected back to my network.

    I got the HomeServerPCRestore.log from the failed restore...

    This is the line that looks like the problem
    ERROR: CDialog_Restore::Completed failed, HR=0x80070017 (at func: CDialog_Restore::Completed, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_restore.cpp (69)

    anyone know what it means?
    The rest of the log:

    [12/2/2009 7:42:14 PM 7c0] m_PartnerManager.CoCreateInstance.

    [12/2/2009 7:42:14 PM 7c0] Calling m_PartnerManager.StopServerDiscovery.

    [12/2/2009 7:42:14 PM 7c0] m_PartnerManager.StopServerDiscovery returns 0x8000FFFF.

    [12/2/2009 7:42:14 PM 7c0] Calling m_PartnerManager.StartServerDiscovery.

    [12/2/2009 7:42:14 PM 7c0] m_PartnerManager.StartServerDiscovery returns 0x0.

    [12/2/2009 7:42:14 PM 7c0] Client IPAddress 192.168.1.151

    [12/2/2009 7:42:14 PM 7c0] Calling m_Restore.DisconnectServer

    [12/2/2009 7:42:14 PM 7c0] m_Restore.DisconnectServer OK

    [12/2/2009 7:42:14 PM 7c0] OnSetCurrentServer Server: CHANNA

    [12/2/2009 7:42:14 PM 7c0] OnSetCurrentServer UPNP IP Address is NULL!!! We cannot use UPNP Name Resolution

    [12/2/2009 7:42:14 PM 7c0] Calling m_Restore.ConnectServer

    [12/2/2009 7:42:14 PM 7c0] m_Restore.ConnectServer OK

    [12/2/2009 7:42:14 PM 7c0] Calling m_PartnerManager.GetServerDetails.

    [12/2/2009 7:42:14 PM 7e8] RestoreHelper::T_ConnectServer: Connected to server

    [12/2/2009 7:42:14 PM 7c0] m_PartnerManager.GetServerDetails returns 0x0.

    [12/2/2009 7:42:18 PM 7e8] PASS :ConnectionCompleteHandler::Completed succeeded (at func: Connection completed, d:\wssg_src\whs_pp3

    \qhs\src\client\common\src\viewbackup\homeservermanager.cpp (11)

    [12/2/2009 7:42:18 PM 7c0] Calling m_Restore.Authenticate

    [12/2/2009 7:42:19 PM 7c0] RestoreHelper::Authenticate: Authorized

    [12/2/2009 7:42:19 PM 7c0] m_Restore.Authenticate returned.

    [12/2/2009 7:42:19 PM 7c0] Calling m_Restore.RequestBackupMachines

    [12/2/2009 7:42:19 PM 7c0] Waiting for completion callback

    [12/2/2009 7:42:27 PM 7e8] PASS :RequestCompleteHandler::Completed succeeded (at func: Request completed, d:\wssg_src\whs_pp3

    \qhs\src\client\common\src\viewbackup\homeservermanager.cpp (18)

    [12/2/2009 7:42:27 PM 7c0] Calling m_Restore.RetrieveBackupMachines

    [12/2/2009 7:42:27 PM 7c0] m_Restore.RetrieveBackupMachines returned 4 servers

    [12/2/2009 7:42:27 PM 7c0] Found backup machine

    [12/2/2009 7:42:27 PM 7c0] Found backup machine

    [12/2/2009 7:42:27 PM 7c0] Found backup machine

    [12/2/2009 7:42:27 PM 7c0] Found backup machine

    [12/2/2009 7:42:51 PM 7c0] Calling m_Restore.RequestBackupSets

    [12/2/2009 7:42:51 PM 10c] PASS :RequestCompleteHandler::Completed succeeded (at func: Request completed, d:\wssg_src\whs_pp3

    \qhs\src\client\common\src\viewbackup\homeservermanager.cpp (18)

    [12/2/2009 7:42:51 PM 10c] Calling m_Restore.RetrieveBackupSets

    [12/2/2009 7:42:51 PM 10c] m_Restore.RetrieveBackupSets returned 11 backups

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Cancelled, time=5/2/2009 10:48:26

    PM, size=0.00 GB, description=First Backup HP Mini [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=6/6/2009 7:17:26 AM, size=0.26 GB, description=Manual Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=8/31/2009 11:32:46 PM, size=0.23 GB, description=Automatic Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=10/1/2009 12:06:40 AM, size=0.27 GB, description=Automatic Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=11/3/2009 4:22:15 AM, size=0.19 GB, description=Automatic Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=11/18/2009 7:27:53 PM, size=0.37 GB, description=Manual Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=11/22/2009 12:50:37 AM, size=0.01 GB, description=Automatic Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=11/24/2009 1:56:09 AM, size=0.01 GB, description=Automatic Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=11/25/2009 1:05:44 AM, size=0.00 GB, description=Automatic Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=11/26/2009 1:08:53 AM, size=0.14 GB, description=Automatic Backup

    [12/2/2009 7:42:51 PM 7c0] PASS :CDialog_BackupSet::AddBackupSet succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_backupset.cpp (274)

    [12/2/2009 7:42:51 PM 7c0] Adding backup set, status=Complete, time=11/29/2009 3:51:52 AM, size=0.35 GB, description=Automatic Backup

    [12/2/2009 7:42:52 PM 7c0] Calling m_Restore.RequestVolumes [12/2/2009 7:42:52 PM 10c] PASS :RequestCompleteHandler::Completed succeeded (at func: Request completed, d:\wssg_src\whs_pp3\qhs\src\client\common\src\viewbackup\homeservermanager.cpp (18)

    [12/2/2009 7:42:52 PM 10c] Calling m_Restore.RetrieveVolumes

    [12/2/2009 7:42:52 PM 10c] m_Restore.RetrieveVolumes returned 1 volumes

    [12/2/2009 7:43:02 PM 118] Calling PhysicalVolumeInfo::GetAll

    [12/2/2009 7:43:03 PM 118] Volume: \\?\Volume{7d7e4842-dfbb-11de-8676-806e6f6e6963}\

    [12/2/2009 7:43:03 PM 118] Volume: \\?\Volume{7d7e484a-dfbb-11de-8676-8bf2d299e22c}\

    [12/2/2009 7:43:03 PM 118] PhysicalVolumeInfo::GetAll returned 2 volumes

    [12/2/2009 7:43:03 PM 118] Sorting volumes

    [12/2/2009 7:43:03 PM 118] WARN: Volumes changed, new number of volumes=2.

    [12/2/2009 7:43:03 PM 7c0] Adding None

    [12/2/2009 7:43:03 PM 7c0] Adding C: Volume 1 (57224 MB)

    [12/2/2009 7:43:03 PM 7c0] Adding None

    [12/2/2009 7:43:03 PM 7c0] Can't lock volume D:

    [12/2/2009 7:43:03 PM 7c0] Adding C: Volume 1 (57224 MB)

    [12/2/2009 7:43:05 PM 7c0] Selection for C: is C:.

    [12/2/2009 7:43:05 PM 7c0] PASS :CDialog_ConfirmVolume::OnSetActive succeeded (at func: GetDateTimeFormat, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_confirmvolume.cpp (193)

    [12/2/2009 7:43:05 PM 118] Calling PhysicalVolumeInfo::GetAll

    [12/2/2009 7:43:06 PM 118] Volume: \\?\Volume{7d7e4842-dfbb-11de-8676-806e6f6e6963}\

    [12/2/2009 7:43:06 PM 118] Volume: \\?\Volume{7d7e484a-dfbb-11de-8676-8bf2d299e22c}\

    [12/2/2009 7:43:06 PM 118] PhysicalVolumeInfo::GetAll returned 2 volumes

    [12/2/2009 7:43:06 PM 118] Sorting volumes

    [12/2/2009 7:43:06 PM 7c0] Calling m_Restore.Restore

    [12/2/2009 7:43:06 PM 7c0] ReconnectableStream: Created ClientReconnectableStream for

    {59571A1F-B81D-4B43-9D05-BAB4DE6039BD}, sizes 16384,10485760,10485760,16384

    [12/2/2009 7:43:06 PM 7c0] Restore - we are in reconnectable state

    [12/2/2009 7:43:06 PM 7c0] Restore started.

    [12/2/2009 7:43:06 PM 3b4] T_Restore staring the restore of 1 volumes

    [12/2/2009 7:43:06 PM 3b4] RestoreHelper::T_Restore: restoring source volume: C:

    [12/2/2009 7:43:06 PM 3b4] RestoreHelper::T_Restore: sending SendBeginRestoreReq

    [12/2/2009 7:43:06 PM 3b4] RestoreHelper::T_Restore: entering the server queue

    [12/2/2009 7:43:06 PM 3b4] RestoreHelper::T_Restore: we're out of the server queue

    [12/2/2009 7:43:14 PM 3b4] RestoreHelper::T_Restore: sending RecvBeginRestoreResp

    [12/2/2009 7:43:14 PM 3b4] RestoreHelper::GetUsedSpaceBitmap: getting used space bitmap [12/2/2009 7:43:30 PM 3b4] T_Restore entering restore loop (downloading data)

    [12/2/2009 7:55:31 PM 3b4] Unknown message 0xcfff010e,CHANNA,10

    [12/2/2009 7:55:31 PM 3b4] RestoreData - invalid op: 0

    [12/2/2009 7:55:31 PM 3b4] RestoreHelper::T_Restore: restore complete with return value 23

    [12/2/2009 7:55:31 PM 3b4] ERROR: CDialog_Restore::Completed failed, HR=0x80070017 (at func: CDialog_Restore::Completed, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_restore.cpp (69)

    [12/2/2009 7:55:37 PM 7c0] ReconnectableStream: Destroyed ClientReconnectableStream for {59571A1F-B81D-4B43-9D05-BAB4DE6039BD}

    Thursday, December 3, 2009 1:08 AM

Answers

  • Found a good suggestion here:
    https://connect.microsoft.com/WindowsHomeServer/feedback/ViewFeedback.aspx?FeedbackID=481680

    Text follows:

    Recreating the database files will should resolve your problem, but before you lose all your data in your database, you can try using the following steps to give repair another chance:

    1. go to your database folder at your home server:
        d:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}

    2. delete all index files (index.*.dat) (this has no harm)

    3. run repair again. By deleting index files, we make repair know there is an error, and it will do as much as it can to repair the entire database (possibly it will delete the problematic backup database file if finds, and keep the good ones there)

    Cheers,
    Lingkai

    Trying it now and we'll see!
    • Marked as answer by ceiring Thursday, December 31, 2009 11:35 PM
    Monday, December 14, 2009 10:03 PM

All replies

  • I can think of one thing worth trying: remove the drive from the netbook, connect it to some other computer joined to your server, and restore using C:\Program Files\Windows Home Server\ClientRestoreWizard.exe on that other computer. This is the same as the Restore CD, except that it's hosted in a full Windows environment.

    Whether that works or not, I would also recommend you submit a bug report on Connect. Include logs from your server, collected using the Windows Home Server toolkit.

     


    I'm not on the WHS team, I just post a lot. :)
    Thursday, December 3, 2009 2:46 PM
    Moderator
  • Ken,

    Thanks for the reply.  I will try submitting a bug first, if that doesn't work I will move the drive.

    Chad
    Thursday, December 3, 2009 8:16 PM
  • Wait for the bug only if you can afford to be without the netbook for several days...
    I'm not on the WHS team, I just post a lot. :)
    Friday, December 4, 2009 4:07 PM
    Moderator
  • Getting the same error:
    [12/14/2009 3:23:28 PM  6bc] Restore started.
    [12/14/2009 3:23:28 PM  57c] T_Restore staring the restore of 1 volumes
    [12/14/2009 3:23:28 PM  57c] RestoreHelper::T_Restore: restoring source volume: C:
    [12/14/2009 3:23:28 PM  57c] RestoreHelper::T_Restore: sending SendBeginRestoreReq
    [12/14/2009 3:23:28 PM  57c] RestoreHelper::T_Restore: entering the server queue
    [12/14/2009 3:23:30 PM  57c] RestoreHelper::T_Restore: we're out of the server queue
    [12/14/2009 3:25:41 PM  57c] RestoreHelper::T_Restore: sending RecvBeginRestoreResp
    [12/14/2009 3:25:44 PM  57c] RestoreHelper::GetUsedSpaceBitmap: getting used space bitmap
    [12/14/2009 3:27:02 PM  57c] Unknown message 0xcfff010e,HEX,13
    [12/14/2009 3:27:03 PM  57c] T_Restore entering restore loop (downloading data)
    [12/14/2009 3:27:03 PM  57c] RestoreData - invalid op: 0
    [12/14/2009 3:27:03 PM  57c] RestoreHelper::T_Restore: restore complete with return value 23
    [12/14/2009 3:27:03 PM  57c] ERROR: CDialog_Restore::Completed failed, HR=0x80070017 (at func: CDialog_Restore::Completed, d:\wssg_src\whs_pp3\qhs\src\client\restorewizard\dialog_restore.cpp (69)
    [12/14/2009 3:27:12 PM  6bc] ReconnectableStream: Destroyed ClientReconnectableStream for {DE4DBFA6-E6F2-49D4-8844-7E886481DAC9}

    I get it whether I try a bare metal restore or a restore with the client disk hooked up to a working PC.
    Monday, December 14, 2009 9:34 PM
  • Found a good suggestion here:
    https://connect.microsoft.com/WindowsHomeServer/feedback/ViewFeedback.aspx?FeedbackID=481680

    Text follows:

    Recreating the database files will should resolve your problem, but before you lose all your data in your database, you can try using the following steps to give repair another chance:

    1. go to your database folder at your home server:
        d:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}

    2. delete all index files (index.*.dat) (this has no harm)

    3. run repair again. By deleting index files, we make repair know there is an error, and it will do as much as it can to repair the entire database (possibly it will delete the problematic backup database file if finds, and keep the good ones there)

    Cheers,
    Lingkai

    Trying it now and we'll see!
    • Marked as answer by ceiring Thursday, December 31, 2009 11:35 PM
    Monday, December 14, 2009 10:03 PM
  • Well... after deleting the index.*.dat file the repair told me that all of my backups were unrecoverable.

    I guess that was probably the issue, just wish I would have known that before I erased a drive trying when trying to recover from backup.

    Chad
    Thursday, December 31, 2009 11:35 PM