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Windows Validation! RRS feed

  • Question

  • To whom this may concern, I bought a new winxp cp and it's not passing the validation! what shall i do?

     

    Wednesday, November 14, 2007 9:57 PM

Answers

  • Hello Pizu,

     

    What problems are you exactly experiencing? Please provide me with any error codes and/or messaging surrounding the Validation problems your having. Next please run the Microsoft Genuine Advantage Tool and provide us with your results. This will help us analyze your problem so we may provide you with a resolution. Please

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, November 14, 2007 10:09 PM