Cost - £37.99 / month?! RRS feed

  • Question

  • Hi everyone!


    I signed up to live onecare on the 19th of august for a charge of £39.99 which I understood was the charge for a full years subscription.  However I recently recieved an email from windows saying they tried (and failed) to charge my account £39.99 on 1st of October and again on the 19th.  Do you have to pay several payments of £39.99 over the course of the year, and if yes how many?  The initial contract clearly states the fee is £39.99 PER YEAR!  I am unsure what to do, any advice would be much appreciated!

    Wednesday, October 29, 2008 9:48 AM