Hi everyone!
I signed up to live onecare on the 19th of august for a charge of £39.99 which I understood was the charge for a full years subscription. However I recently recieved an email from windows saying they tried (and failed) to charge my account £39.99 on 1st of October and again on the 19th. Do you have to pay several payments of £39.99 over the course of the year, and if yes how many? The initial contract clearly states the fee is £39.99 PER YEAR! I am unsure what to do, any advice would be much appreciated!