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OCS 2007 <-> CUPS - presence information not flowing RRS feed

  • Question

  • Hi all,

             I have an OCS 2007 box, along with CWA, Access Edge and two mediation servers.

     

    All is fine with the existing PBX integration, voice traffic and presence is flowing fine.

     

    We are looking at moving to cisco call manager as the PBX replacement and hence have another mediation server which is talking to a POC CCM environment.

     

    Media flow (voice calls) between OCS and CCM are completely fine, however presence information will not update between the two.

     

    In OCS, a route has been defined, host authorisation has been set and test users have been configured. Using the logging tool i can see presence information being sent to the cisco CUPS 6.02 server.

     

    I believe the CUPS box is not setup correctly tosubscribe/publish presence - but am not a cisco person (and the contractor we have is telling us that CUPS does not integrate with OCS - which i believe to be wrong).

     

    CUPS is correctly updating presence information internally.

     

    Can someone offer some direction on setting up the presence subscribe/publish in CUPS?

    Thursday, August 21, 2008 2:06 AM

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