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windows not genuine, error message after months of using it RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
    Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
    Windows Product ID: 00371-OEM-8992671-00407
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {EFE4B097-4462-4124-A172-EAE7E67CD3D2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EFE4B097-4462-4124-A172-EAE7E67CD3D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-118947300-899714019-3043859902</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DQ77KB__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>KBQ7710H.86A.0038.2012.0425.1537</Version><SMBIOSVersion major="2" minor="7"/><Date>20120425000000.000000+000</Date></BIOS><HWID>6CDD3507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAAACAAAABQABAAEA6GHMRFTsEsIAPAAhRIPon6mST4LSykyPyON+75Zj

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: N/A

    Tuesday, July 1, 2014 6:31 PM

Answers

  • The installation is counterfeit.

    The installed Key is a OEM_SLP Key - and can only be used in machines manufactured by ASUS. Your computer appears to be a based on a retail motherboard and so cannot support this type of Key.

    Is there a COA sticker on the machine's case?

    From where did you get this windows license?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, July 2, 2014 10:44 AM
    Moderator

All replies

  • The installation is counterfeit.

    The installed Key is a OEM_SLP Key - and can only be used in machines manufactured by ASUS. Your computer appears to be a based on a retail motherboard and so cannot support this type of Key.

    Is there a COA sticker on the machine's case?

    From where did you get this windows license?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, July 2, 2014 10:44 AM
    Moderator
  • The computer is a one off built by Intel , I don't understand how the error message has only just started to occur when it has been fine for months
    Thursday, July 3, 2014 3:10 PM
  • Intel don't generally build computers - and certainly would not use a Key for an ASUS machine.

    The reason for the change is probably that you installed an update that either detected or broke the hack used to bypass activation.

    You need to contact your supplier and demand a refund


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, July 3, 2014 3:56 PM
    Moderator