Have been using this copy for over a year with no problem, and it now suddenly flags as non-genuine. Microsoft's auto-helper says the product key is invalid but that can't be right cause we got it from Microsoft...
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-K6F6B-VXTWK-Q6J39
Windows Product Key Hash: 5w/43/BwH5qPk6fluDmv+OghJY8=
Windows Product ID: 00371-845-8267741-85368
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7C748593-4E1E-4165-B4A1-42C0BB54B542}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7C748593-4E1E-4165-B4A1-42C0BB54B542}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Q6J39</PKey><PID>00371-845-8267741-85368</PID><PIDType>5</PIDType><SID>S-1-5-21-110261867-4014774847-2347415939</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>OptiPlex 755 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion
major="2" minor="5"/><Date>20071105000000.000000+000</Date></BIOS><HWID>125F3F07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B9K
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-845-826774-00-1033-7601.0000-2572014
Installation ID: 021913402754720544565606131712674831527403120144078756
Processor Certificate URL: http: //go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http: //go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http:// go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http:// go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: Q6J39
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 6/18/2016 10:17:22 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: PASS
Event Time Stamp: 6:18:2016 22:15
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: OgAAAAIABgABAAEAAQACAAAAAQABAAEAln1W1U7tTjSSLsp00Icor2T+iP2kDX7H3ojauWEtZkbMMQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B9K
FACP DELL B9K
HPET DELL B9K
BOOT DELL B9K
MCFG DELL B9K
SSDT DELL st_ex
ASF! DELL B9K
____ DELL B9K
SLIC DELL B9K
SSDT DELL st_ex
SSDT DELL st_ex
SSDT DELL st_ex
SSDT DELL st_ex
SSDT DELL st_ex
