The "Online Concierge Chat" diverted back to here.
Quote
This is Alvin from TechNet Online Concierge. Thank you for contacting Microsoft.
I has received the feedback from our TechNet Product team. I am sorry to say the Windows Home Server 2011 and Windows Small Business Server 2011 is occasionally restricted from Hong Kong. I have attached this team’s feedback
for your reference.
The following is the email from our TechNet Product Team:
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Please convey this to the customer, that certain products are, occasionally, restricted from certain geopolitical regions, and that’s the case for Windows Home Server 2011 and Windows Small business server 2011 in his region. This policy is set
in place by the product team itself, so in this case he'll need to direct his question to the Windows Home Server team or SBS team. This is documented on our website here:
http://msdn.microsoft.com/en-us/subscriptions/aa948864.aspx
With this text:
If you mouse over Unavailable the hover text explains why you don’t have access to the file. Files are unavailable if:
You are an active subscriber but not entitled to download the product based on your subscription level
You have purchased a subscription but still need to activate your subscription
You are no longer an active subscriber
The product or file you are looking for has legal or geopolitical restrictions on its availability
If he needs further information, he can post his questions in the Windows Home Server forums here:
http://social.microsoft.com/Forums/en-US/category/WindowsHomeServer/
and here is for SBS 2011
http://social.technet.microsoft.com/Forums/en/smallbusinessserver/threads
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Unquote
It is unfair to Hong Kong subscribers. Please look into the matter.
