Asked by:
email router - Incoming Status: Failure - The remote server returned an error: (403) Forbidden.

Question
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dear frinds ,
i installed dynamic crm 4 and exchange 2007
now i want to install email router
i setup it on exchange server
i configure it but i have a problem in incomming
these are configuration and test enapshot
i don't have protocol and exchange type in this , i don't know why
whats wrong with it
i changed all type of authentication , but i have the same error
regards
- Moved by Andrii ButenkoMVP, Moderator Tuesday, February 14, 2012 11:45 AM (From:CRM Development)
Tuesday, February 14, 2012 11:40 AM
All replies
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Does Kian-Ph/administrator have a mailbox? If you are using a foward mailbox then you need to login use the credentials of the foward mailbox account.
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Visit my Blog: http://matthewchurilla.blogspot.com/Tuesday, February 14, 2012 4:20 PM -
Hi!
first of all, your username syntax is incorrect, change it to kian-pc\administrator ("\" instead of "/").
Second,
what happens when you try and go to http://mail.kian-ph.local/exchange ?
Assaf
- Proposed as answer by Assaf Lev Thursday, February 16, 2012 8:32 AM
Wednesday, February 15, 2012 5:33 PM -
yes , it has a mailbox
i want to connect crm to exchange 2007
Thursday, February 16, 2012 11:06 AM -
i corrected the username syntax , but still have the same problem
at http://mail.kian-ph.local/exchange i have
and can connect to owa normally
Thursday, February 16, 2012 11:18 AM -
i have on more question , that why i don't have protocol and webdav and exchange version in email rouer wizard?Thursday, February 16, 2012 11:19 AM
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Instead of http://mail.kian-ph.local/exchange use https://mail.kian-ph.local/exchange
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Visit my Blog: http://matthewchurilla.blogspot.com/Thursday, February 16, 2012 2:38 PM -
Try working through the unauthorized acess section of this document it should help you fix your problems: http://rc.crm.dynamics.com/rc/regcont/en_us/op/articles/tshootrouter.aspx
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Visit my Blog: http://matthewchurilla.blogspot.com/Thursday, February 16, 2012 2:40 PM -
In order to select protocol, you need to update the email router to the latest update rollup.
Download the following file :
CRMv4.0-KB2621054-amd64-Router-ENU.exe
from here:
- Proposed as answer by Assaf Lev Monday, February 27, 2012 1:19 PM
Thursday, February 16, 2012 5:16 PM