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Not Running Genuine Windows Error 0x8004fe21 RRS feed

  • Question

  • I'm running the original copy of Windows 7 that was preinstalled on my Acer Aspire notebook and it has been working fine for a couple of years.  Now I'm getting a window that pops up and tells me I'm not running genuine Windows.  I reentered the product key and received notice that it processed and my copy was validated but still get the notice popping up.  The forum instructions for this issue say it's complex and to run the diagnostics and post the info here so that info follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BV7FY-TW4JK-FQJJP
    Windows Product Key Hash: aWjp9Ymczx2SSwgdZjeGdL4XKG0=
    Windows Product ID: 00359-OEM-9801271-70192
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0529A4E5-A328-4DD2-9F74-12E572FA64D1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0529A4E5-A328-4DD2-9F74-12E572FA64D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FQJJP</PKey><PID>00359-OEM-9801271-70192</PID><PIDType>8</PIDType><SID>S-1-5-21-4060788008-3256556191-1768880294</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4810T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.28.</Version><SMBIOSVersion major="2" minor="6"/><Date>20090817000000.000000+000</Date></BIOS><HWID>C1A93307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4E80190197A2F40</Val><Hash>XdKNhgtXpmysYNGmEjJEN4dmsj8=</Hash><Pid>81602-928-2641483-68816</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-012-770192-02-1033-7601.0000-0802012
    Installation ID: 013716071654151881061856426686945413857420259700946196
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FQJJP
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 4/19/2012 4:40:28 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000002
    Event Time Stamp: 4:13:2012 18:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watweb.dll


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEA6GHwgb5NNCHY2PzR/GVafTZrTF1LXC6uRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACER    ACER   
      FACP   ACRSYS  ACRPRDCT
      HPET   ACER    ACER   
      BOOT   ACER    ACER   
      MCFG   ACER    ACER   
      DMAR           
      ASF!   ACER    ACER   
      SLIC   ACRSYS  ACRPRDCT
      SSDT   ACER    ACER   
      SSDT   ACER    ACER   

    Friday, April 20, 2012 12:09 AM

Answers

  • "Swinters" wrote in message news:f90f146f-68f1-4574-b7b1-f5126da4e6a3...

    I'm running the original copy of Windows 7 that was preinstalled on my Acer Aspire notebook and it has been working fine for a couple of years.  Now I'm getting a window that pops up and tells me I'm not running genuine Windows.  I reentered the product key and received notice that it processed and my copy was validated but still get the notice popping up.  The forum instructions for this issue say it's complex and to run the diagnostics and post the info here so that info follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BV7FY-TW4JK-FQJJP
    Windows Product Key Hash: aWjp9Ymczx2SSwgdZjeGdL4XKG0=
    Windows Product ID: 00359-OEM-9801271-70192
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4810T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.28.</Version><SMBIOSVersion major="2" minor="6"/><Date>20090817000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: FQJJP
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 4/19/2012 4:40:28 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000002
    Event Time Stamp: 4:13:2012 18:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watweb.dll

     

     

     
     
     
    The tampered file is the source of your problem.
    The simplest way to fix this is probably going to be to uninstall and reinstall KB971033 (the WAT Update)
     
    Uninstall the WAT Update from Installed Updates (Sort in order of Name, then look for Update for ‘Microsoft Windows (KB971033)’)
    Reboot, and run another MGADiag report – post the results, then download and install the KB971033 Update manually from http://support.microsoft.com/kb/971033 – you’ll need the 64-bit (x64) version.
    Run another MGADiag report, and post the result again.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 20, 2012 11:24 AM
    Moderator

All replies

  • "Swinters" wrote in message news:f90f146f-68f1-4574-b7b1-f5126da4e6a3...

    I'm running the original copy of Windows 7 that was preinstalled on my Acer Aspire notebook and it has been working fine for a couple of years.  Now I'm getting a window that pops up and tells me I'm not running genuine Windows.  I reentered the product key and received notice that it processed and my copy was validated but still get the notice popping up.  The forum instructions for this issue say it's complex and to run the diagnostics and post the info here so that info follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BV7FY-TW4JK-FQJJP
    Windows Product Key Hash: aWjp9Ymczx2SSwgdZjeGdL4XKG0=
    Windows Product ID: 00359-OEM-9801271-70192
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4810T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.28.</Version><SMBIOSVersion major="2" minor="6"/><Date>20090817000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: FQJJP
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 4/19/2012 4:40:28 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000002
    Event Time Stamp: 4:13:2012 18:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watweb.dll

     

     

     
     
     
    The tampered file is the source of your problem.
    The simplest way to fix this is probably going to be to uninstall and reinstall KB971033 (the WAT Update)
     
    Uninstall the WAT Update from Installed Updates (Sort in order of Name, then look for Update for ‘Microsoft Windows (KB971033)’)
    Reboot, and run another MGADiag report – post the results, then download and install the KB971033 Update manually from http://support.microsoft.com/kb/971033 – you’ll need the 64-bit (x64) version.
    Run another MGADiag report, and post the result again.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 20, 2012 11:24 AM
    Moderator
  • Okay, I uninstalled the WAT Update, ran MGADiag again and will manually install the update again (and sure appreciate the assistance!).  Here are the MGADiag results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BV7FY-TW4JK-FQJJP
    Windows Product Key Hash: aWjp9Ymczx2SSwgdZjeGdL4XKG0=
    Windows Product ID: 00359-OEM-9801271-70192
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0529A4E5-A328-4DD2-9F74-12E572FA64D1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0529A4E5-A328-4DD2-9F74-12E572FA64D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FQJJP</PKey><PID>00359-OEM-9801271-70192</PID><PIDType>8</PIDType><SID>S-1-5-21-4060788008-3256556191-1768880294</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4810T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.28.</Version><SMBIOSVersion major="2" minor="6"/><Date>20090817000000.000000+000</Date></BIOS><HWID>C1A93307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4E80190197A2F40</Val><Hash>XdKNhgtXpmysYNGmEjJEN4dmsj8=</Hash><Pid>81602-928-2641483-68816</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-012-770192-02-1033-7601.0000-0802012
    Installation ID: 013716071654151881061856426686945413857420259700946196
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FQJJP
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 4/22/2012 8:05:10 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 07:40
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GHwgb5NNCHY2PzR/GVafTZrTF1LXEbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACER    ACER   
      FACP   ACRSYS  ACRPRDCT
      HPET   ACER    ACER   
      BOOT   ACER    ACER   
      MCFG   ACER    ACER   
      DMAR           
      ASF!   ACER    ACER   
      SLIC   ACRSYS  ACRPRDCT
      SSDT   ACER    ACER   
      SSDT   ACER    ACER   

    Monday, April 23, 2012 3:10 AM
  • And here's the MGADiag result after reinstalling the update (KB971033):

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BV7FY-TW4JK-FQJJP
    Windows Product Key Hash: aWjp9Ymczx2SSwgdZjeGdL4XKG0=
    Windows Product ID: 00359-OEM-9801271-70192
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0529A4E5-A328-4DD2-9F74-12E572FA64D1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0529A4E5-A328-4DD2-9F74-12E572FA64D1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FQJJP</PKey><PID>00359-OEM-9801271-70192</PID><PIDType>8</PIDType><SID>S-1-5-21-4060788008-3256556191-1768880294</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4810T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.28.</Version><SMBIOSVersion major="2" minor="6"/><Date>20090817000000.000000+000</Date></BIOS><HWID>C1A93307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4E80190197A2F40</Val><Hash>XdKNhgtXpmysYNGmEjJEN4dmsj8=</Hash><Pid>81602-928-2641483-68816</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-012-770192-02-1033-7601.0000-0802012
    Installation ID: 013716071654151881061856426686945413857420259700946196
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FQJJP
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 4/22/2012 8:17:30 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 07:40
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GHwgb5NNCHY2PzR/GVafTZrTF1LXEbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACER    ACER   
      FACP   ACRSYS  ACRPRDCT
      HPET   ACER    ACER   
      BOOT   ACER    ACER   
      MCFG   ACER    ACER   
      DMAR           
      ASF!   ACER    ACER   
      SLIC   ACRSYS  ACRPRDCT
      SSDT   ACER    ACER   
      SSDT   ACER    ACER   

    Monday, April 23, 2012 3:19 AM
  • That all  looks fine now - you shlould not be getting any non-genuine notification any more.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, April 23, 2012 7:34 AM
    Moderator
  • That all  looks fine now - you shlould not be getting any non-genuine notification any more.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    That worked!  I've run several days and all looks great.  Thanks!!
    Friday, April 27, 2012 1:06 PM
  • Glad to hear it!

    Good luck


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, April 27, 2012 1:36 PM
    Moderator