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How do I get rid of it? arrghhhhh RRS feed

  • Question

  • I keep being told when I switch on that I do not have genuine microsoft after clicking 'yes' to an update a while back.  I have tried to validate windows and it didn't work.  I seem to be going round in circles, someone please help.
    Saturday, June 24, 2006 11:04 AM

Answers

  • Please follow this simple troubleshooting procedure:

    1. Download and install the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=56062

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Saturday, June 24, 2006 12:35 PM
    Moderator