Windows 7 Validation Issues

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  "pauly99" wrote in message news:f91647cc-c45d-410e-9695-dbb05fd5785a...

  I've had my laptop for about 10 months or so. All has been fine.

  This morning after being on the computer for a while, the computer dumped.

  When it came back up, I received a message saying You May Be A Victim Of Software Counterfeiting.

  I then received a message saying something about Windows 7 validation issues.

  I've copied some diagnostics below. Please please help.

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0x80070005
  Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
  Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
  Windows Product ID: 00359-OEM-8992687-00015
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {97DDD3BE-F64D-4508-ADFC-B803B688DD17}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.100618-1621
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional Plus 2007 - 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{97DDD3BE-F64D-4508-ADFC-B803B688DD17}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-1025616775-32965946-2427245248</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R580/R590                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>07JB.M032.20100317.hkk</Version><SMBIOSVersion major="2" minor="6"/><Date>20100317000000.000000+000</Date></BIOS><HWID>A8B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>8D0300BC6006771</Val><Hash>yQTZy3CuUMT+ebPfDhXeIQGw4+4=</Hash><Pid>89446-952-6928721-65145</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
  Error: 0x46
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 11:20:2010 22:09
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEA6GFM3oAXwEEyLuwc/GhwO7Z1aM6y9lxd
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            PTLTD              APIC 
    FACP            INTEL         CRESTLNE
    HPET            INTEL         CRESTLNE
    BOOT            PTLTD         $SBFTBL$
    MCFG            INTEL         CRESTLNE
    SLIC            SECCSD        LH43STAR
    SSDT            PmRef        CpuPm
  
  
  

  
  

  Please go to the Validation site and attempt to validate Windows

  http://www.microsoft.com/genuine/validate

  if that fails, go to the Diagnostics site

  http://www.microsoft.com/genuine/diag

  and see what it has to say  - follow the advice about any fixes, and attempt revalidation after you get all green ticks.

   

  Whatever the result, please run another MGADiag report, and post the report in your response.

   

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Monday, January 31, 2011 8:14 PM
  • Marked as answer by Darin Smith MS Tuesday, February 1, 2011 7:49 PM

  Friday, January 28, 2011 7:18 PM

  Moderator