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one care will not run! RRS feed

  • Question

  • something happened to my pc and oncare will not open. I cannot use hardly any windows programs now. I cannot use the search function, control panel operations, connect to internet or anything. Everything except a few things won't respond. I havent been online so i know it isn't a virus. I think something happened with my settings. I need help! i use this pc for school and my whole life. help me turn it back on please!
    Thanks, Gina
    Saturday, July 26, 2008 6:46 PM

Answers

  • Looks like we have a lot of problems on your computer.

    Not being connected on the internet does not mean we're free from being infected by a infection. A simple inserting of a floppy disk or inserting a tumb drive can transfer a infection to the computer.

     

    If theres are a lot programs that are not running on the computer, we could be facing more problem other than the onecare itself.

     

    I would suggest that you contact support for further assistance.

     

    How to reach support (FAQ) -

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Saturday, July 26, 2008 10:27 PM