locked
Pasting email field in lead entity is not working? RRS feed

  • Question

  • Hi

    While pasting email address inside the email field(on lead entity), we are getting below exception. Can you please let us know how to resolve this issue. This  problem is only from outlook client.

    Thanks,

    Sravan.J


    • Edited by sravan J Monday, October 20, 2014 4:08 PM edit
    Monday, October 20, 2014 4:08 PM

All replies

  • Hi,

    which version are you using? Did you already install SP1?
    In SP1, lots of script errors in the Outlook client are fixed (maybe this one to, i'm not sure).

    Alexander

    Monday, October 20, 2014 4:19 PM
  • That is SP1 only.
    Tuesday, October 21, 2014 2:51 PM
  • Is it just 1 user with the problem? Or does everybody has this problem?
    If it's just one user, you could try reinstalling outlook?
    And another possibility is to update with UR1 for SP1. Maybe this can help.  

    Alexander

    Wednesday, October 22, 2014 2:52 PM
  • This is for all users. Not only for Lead. We are getting this problem for all entity email fields. 

    Thanks,

    Sravan.J

    Wednesday, November 5, 2014 9:09 AM