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  • Question

  • Please Help.
    I have a Toshiba laptop and when I turn it on a little box pops up that says "INSERT THE WINDOWS INSTALLATION DVD OR CD INTO YOUR COMPUTER TO BEGIN THE REINSTALLATION PROCESS" it gives me no option but to insert the cd or dvd. please help. Where can I get a cd at or can I bypass it with out using a cd.

    Friday, April 24, 2009 4:22 PM

Answers

  • How to replace missing software:
    http://support.microsoft.com/default.aspx/kb/326246
    Carey Frisch
    Friday, April 24, 2009 5:17 PM
    Moderator
  • Hello Osekona,


    Please let us know if this resolves what you are experiencing. 


    Thank you and have a great weekend Osekona.



    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Friday, April 24, 2009 10:44 PM
    Friday, April 24, 2009 6:05 PM

All replies

  • How to replace missing software:
    http://support.microsoft.com/default.aspx/kb/326246
    Carey Frisch
    Friday, April 24, 2009 5:17 PM
    Moderator
  • Hello Osekona,


    Please let us know if this resolves what you are experiencing. 


    Thank you and have a great weekend Osekona.



    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Friday, April 24, 2009 10:44 PM
    Friday, April 24, 2009 6:05 PM
  • Hello osekona,

    If you are in the USA:

    Toll-free Technical Support in the United States

    • Computers: (800) 457-7777

    IIRC, press 1, 2, then 4 to get to a customer service rep who can tell you if Recovery CDs are available for order.  You will need your Toshiba laptop serial number.  The price including shipping is usually $19.95.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, April 24, 2009 10:28 PM