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How to Unmark "Helpful" post?

    Question

  • Recently when I tried to mark one of the post as "Answered" by mistake I clicked on "Mark as Helpful".  Now I'm trying to unmark that, but I can't see any option to do that.   As that particaular post was of OP saying that his problem is solved. 

    Mangal Pardeshi. You can turn off the SUN, but I'm still gonna shine. ;)
    Sunday, December 21, 2008 4:55 AM

All replies

  • > that particaular post was of OP saying that his problem is solved.  

    If that's all it was, then imo that post shouldn't have been marked as an answer.

    If the OP also said *how* he/she solved it in the post, it should have been marked as an answer.

    ---------------------

    I've started deleting threads where the only poster to them is the OP who then writes "forget it, I've solved it" and nothing else. The reason is that if a thread is marked as answered, people reading later expect to see an answer, deleting the thread gets rid of the problem.

    If on the other hand there has been a conversation with others in the thread, I post a message asking the OP to say how the problem was solved. I'll then mark that reply as an Answer - if it comes ....
    Sunday, December 21, 2008 8:46 AM
  • That's fine, OP has provided the solution.

    But my question was I marked "Helpful" by mistake instead of Answer, now how to unmarked the Helpful remark.



    Mangal Pardeshi. You can turn off the SUN, but I'm still gonna shine. ;)
    Sunday, December 21, 2008 9:18 AM
  • I did read what you wrote first time. I was replying to you on ONE part of it (the part I quoted).

    There was no need to presume I am an idiot and repeat another completely different part of it in bold text.   (Later: The poster seems to have removed the bold text and other parts of his post after I posted this reply)

    I was giving feedback on what I do in similar circumstances. I was leaving the question you put on reversing a Mark as Helpful to the Microsoft people who can comment on it.
    • Edited by Mike Walsh FIN Monday, December 22, 2008 8:06 AM Later: section () added
    Sunday, December 21, 2008 4:37 PM
  • No need to take it personaly.
    Mangal Pardeshi. You can turn off the SUN, but I'm still gonna shine. ;)
    Sunday, December 21, 2008 4:49 PM
  • One would presume that if it was an answer, it would also be helpful. There is no way to undo a helpful vote.
    Matt Fraser, STO Forums Software Developer
    Monday, December 22, 2008 2:51 AM
  • I don't agree here.

    The solution given by OP might worked on his case, but not necessarily the best solution to the problem.

    But again point is, what if the I marked some particular post "Helpful" by mistake(in above case too, it happened by mistake)?  May be due to some problem with my mouse or because of any reason.   If we have the option of Unmarking the "Answered" remark there should be same option for "Helpful" remark also.

    I think it is not a question of whether post was an answer or not, point is it is a Helpful or not?


    Mangal Pardeshi. You can turn off the SUN, but I'm still gonna shine. ;)
    Monday, December 22, 2008 3:02 AM