Answered by:
I am getting a "not genuine" message on my wondows 7 home premium system - I have included the diagnostic report

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {91998D62-9275-4D74-8979-F827E84219D9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla
Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe:
Disabled
Allow scripting of Internet Explorer Webbrowser control:
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting:
Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{91998D62-9275-4D74-8979-F827E84219D9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-75237551-2286208801-194552928</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>PPPPP-CCC#MMMMMMMM</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>6.06</Version><SMBIOSVersion
major="2" minor="6"/><Date>20100507000000.000000+000</Date></BIOS><HWID>37613E07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Standard 2007</Name><Ver>12</Ver><Val>44070863A8CEF0C</Val><Hash>M5G7UTelQWvaSrGOWd/fsFl/GPQ=</Hash><Pid>81607-902-2651581-64194</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App
Id="18" Version="12" Result="100"/><App
Id="1A" Version="12" Result="100"/><App
Id="1B" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7,
OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID:
00359-00178-926-800010-02-1033-7600.0000-2052009
Installation ID: 010761754930220936782956173971940415050014459976347015
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 2
Trusted time: 3/30/2012 11:38:36 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:8:2012 09:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current:
MAAAAAEAAAABAAIAAQABAAAAAwABAAEAonZwvb7U1oO4B85wxDECTEymRl+8wFxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table
Name OEMID
Value OEMTableID Value
APIC
HPQOEM
SLIC-CPC
FACP
HPQOEM
SLIC-CPC
HPET
HPQOEM
SLIC-CPC
MCFG
HPQOEM
SLIC-CPC
OEMB
HPQOEM
SLIC-CPC
SSDT
HPQOEM
SLIC-CPC
GSCI
HPQOEM
SLIC-CPC
SSDT
HPQOEM
SLIC-CPCFriday, March 30, 2012 3:51 PM
Answers
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"NickMP" wrote in message news:f950b6be-c485-49e2-9b0a-dd97607fddd4...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>PPPPP-CCC#MMMMMMMM</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>6.06</Version><SMBIOSVersion
major="2" minor="6"/><Date>20100507000000.000000+000</Date></BIOS
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7,
OEM_SLP channelPartial Product Key: 3Q6C9
Windows Activation Technologies-->
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
For some reason, your PC is unable to see the SLIC table that should be present in the BIOSYou should change teh Product Key to the one on your COA sticker, using the Change Product Key link at the bottom of the System properties pageou may need to activate by telephone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Friday, March 30, 2012 9:54 PM
- Marked as answer by Darin Smith MS Monday, April 2, 2012 6:32 PM
Friday, March 30, 2012 5:09 PMModerator